PUBLICATION DATE: Mar. 2014
It’s no secret that the brick and mortar branch location is not as prevalent as it once was, as online and mobile offerings have added convenience but moved a significant chunk of business to these channels. As such, credit unions continually look for value in their physical presence, knowing that a personal connection can still mean something. These seven articles attempt to paint a clearer picture of the future of branches and how credit unions can still find value.