Pennsylvania

This Week's Highlights

Member Segmentation Paves The Way To Personalization

PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.

Partner Perspectives

Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system

Credit Unions join to purchase their core data processor.

Features

How Credit Unions Are Coping With Surging Mortgage Rates (Part 1)

Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.

Features

Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In

Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.

Features

Navigating The Great Resignation: Tips From Turnover In The Senior Ranks

Fueled by job mobility and retirement trends, credit unions are feeling the challenges of replacing C-level managers. Follow these tips for finding the right replacement, keeping projects moving, and easing the transition.

Features

Organizational Structures And Today’s Credit Union: A View From The Top

Org charts reflect key responsibilities, but what do variations in top-level structures say about business strategies, compliance goals, CEO priorities, and more?

Features

How To Use Culture And Perks To Achieve Hiring Happiness

Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.

Features

What’s In A Name: Vice President Of IT And eServices

To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.

Callahan Collections

What’s In A Name: Chief Branding Officer

Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.

Features

How Do Credit Unions Cope With Staffing Difficulties?

Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.

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