North Carolina

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2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead

Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
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ChatGPT Has Everyone Talking. Here’s What Some Are Saying.

Senior leaders across multiple credit unions talk about how their organizations are tackling the explosive new iteration of artificial intelligence.
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Making — And Measuring — A Difference In The Community

Self-Help taps multiple perspectives and systems to tell a meaningful, compelling story about its accomplishments.
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Exit Interview: Chuck Purvis, Coastal Credit Union

The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
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What’s In A Name: Chief Community And Public Affairs Officer

Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
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James McBride On Leadership

The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
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CEO Onboarding: James McBride, Lion’s Share Federal Credit Union

Transparency, empowerment, and clarity of mission helped James McBride make the most of his first year as chief executive.
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Is It Time For Your Credit Union To Hire A Videographer?

Credit unions across the country are creating compelling video content for members, employees, and communities.
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Exit Interview: Maurice Smith, Local Government FCU

A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
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6 Roles That Make The Most Of Member Experience

Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs. ...
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