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Creating an Omnichannel Experience: How You Can Optimize Your Member Engagement with Account Opening

August 31, 2023 No Comments

Optimizing the member experience for growth is at the forefront of all credit union initiatives today. With so many innovative ways to reach potential new members, however, what does it actually take to create noteworthy experiences to attract them? Join us for an informative webinar with panelist, Charlie McAdams, Director, Member Engagement Center and Chairman

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FINCOMP

August 18, 2023 No Comments

Attention HR Professionals! This 3 day in person conference is the first in the nation with an exclusive focus on All Thing Compensation-Related for Credit Unions and Community Banks. Expert National Speakers and an HR Roundtable will prepare you to be a fully equipped business partner prepared for 2024 and beyond. We are offering an

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How to Analyze and Better Understand Your Members Through Data

August 2, 2023 No Comments

What can you learn from transaction data about your members to improve their experience and your business performance? Join us for an upcoming webinar and hear from fellow credit union professionals. Together, we’ll take an in-depth look at how you can better understand your members from a macro and micro-level perspective. Learn how some credit

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Humanizing The Digital Member Experience

July 26, 2023 No Comments

While digital-first member support is highly efficient—delivering significant staffing and management advantages—credit unions must also maintain a personalized member experience. In addition to convenience, members expect credit unions to provide that same friendly, high-touch service they get visiting a branch. How can credit unions humanize the digital experience and provide that special, personal touch? This

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Instant Payments: A Credit Union Perspective

June 12, 2023 No Comments

With the FedNow ServiceSM launching at the end of July, instant payments are on the fast track to ubiquity. But before credit unions hop on the bullet train to support them, they must understand: How will credit unions be impacted? And is your credit union properly equipped to receive them? Join us for a Callahan-hosted

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As Credit Unions 2x Tech Investments, How Can Mortgage and Consumer Tech Help You and Your Members Win?

May 31, 2023 No Comments

According to a recent report by Cornerstone Advisors, Credit Unions grew “investments in digital transformation [in 2022] to nearly $425,000 per one billion in assets” from “$200,000 per one billion in assets in 2021”. If your Credit Union isn’t leading or at least keeping pace with these investment levels, you’re losing competitive advantages! From account

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ACUMA Inside Track Webinar: Strategies for Credit Unions to Mitigate Market Risk

May 24, 2023 No Comments

This webinar will provide a current market overview and include actionable insights and recommendations for credit unions to mitigate market risk. Panelists will also review strategies to improve profitability to add value for members. Register for the upcoming webinar for insights related to hedging and trading recommendations, as well as how to leverage technology and

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Going Beyond Survey For A Complete View Of The Member Experience

May 11, 2023 No Comments

The field of Member Experience Management is moving toward a new way of capturing data – actively observing and analyzing a wide array of interactions between credit unions and their members to gain knowledge about actual member journeys. At Member Loyalty Group, we refer to this as Member Interaction Monitoring. While surveys are still an important

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ACUMA Fast Track Webinar: Appraising the State of the Appraisal Industry

May 8, 2023 No Comments

Overcoming appraisal bias has been an important piece of the Biden Administration’s housing policy, but how did we get here? We’ll explore the history of appraisal bias and how it fits into the larger picture of discrimination in mortgage finance, how public awareness of the issue grew, and the factors that make it a difficult

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Creating an Omnichannel Experience: How You Can Optimize Your Member Engagement with Account Opening

Terafina Inc. August 31, 2023
Optimizing the member experience for growth is at the forefront of all credit union initiatives today. With so many innovative ways to reach potential new ...

FINCOMP

BalancedComp August 18, 2023
Attention HR Professionals! This 3 day in person conference is the first in the nation with an exclusive focus on All Thing Compensation-Related for Credit ...

How to Analyze and Better Understand Your Members Through Data

Arkatechture August 2, 2023
What can you learn from transaction data about your members to improve their experience and your business performance? Join us for an upcoming webinar and ...

Credit Union Tableau User Group – Welcome Back & Deposit Analysis

Arkatechture July 27, 2023
Come and join us for the first credit union tableau user group meeting of 2023. We’re bringing the CUTUG back as a collaborative group to ...

Humanizing The Digital Member Experience

Glia July 26, 2023
While digital-first member support is highly efficient—delivering significant staffing and management advantages—credit unions must also maintain a personalized member experience. In addition to convenience, members ...

Instant Payments: A Credit Union Perspective

Alacriti June 12, 2023
With the FedNow ServiceSM launching at the end of July, instant payments are on the fast track to ubiquity. But before credit unions hop on ...

As Credit Unions 2x Tech Investments, How Can Mortgage and Consumer Tech Help You and Your Members Win?

MeridianLink, Inc. May 31, 2023
According to a recent report by Cornerstone Advisors, Credit Unions grew “investments in digital transformation [in 2022] to nearly $425,000 per one billion in assets” ...

ACUMA Inside Track Webinar: Strategies for Credit Unions to Mitigate Market Risk

American Credit Union Mortgage Association (ACUMA) May 24, 2023
This webinar will provide a current market overview and include actionable insights and recommendations for credit unions to mitigate market risk. Panelists will also review ...

Going Beyond Survey For A Complete View Of The Member Experience

Member Loyalty Group LLC May 11, 2023
The field of Member Experience Management is moving toward a new way of capturing data – actively observing and analyzing a wide array of interactions ...

ACUMA Fast Track Webinar: Appraising the State of the Appraisal Industry

American Credit Union Mortgage Association (ACUMA) May 8, 2023
Overcoming appraisal bias has been an important piece of the Biden Administration’s housing policy, but how did we get here? We’ll explore the history of ...
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