This training was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies, reduce delinquencies and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving call quantity.
This training was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies, reduce delinquencies and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving call quantity.
Join us October 1-2, 2024, for an event that brings together industry experts and thought leaders to share their insights, strategies and best practices that will take your collection efforts to new heights. This year’s theme is centered around the theme of “Strength in Unity” reflecting our commitment to fostering collaboration and knowledge-sharing within the
This training was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies, reduce delinquencies and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving call quantity.
Process Improvement Education is focused on the competencies needed for building a culture engaged in consistently elevating the experience for customers and employees, increasing efficiency, and continuously evolving the organization’s processes. Our experience improvement methodology was created for and proven in the real world of financial institutions. During this engagement, not only will you benefit
Looking to revamp your compliance efforts in 2024? Join PayLynxs on Wednesday, February 28th, to find out how. Tune in to a complimentary webinar led by CEO, Matt Conine, on our SimpliRisk solution. Matt will share how you can mitigate your institution’s risk, ensure regulatory compliance, and better identify potential financial crime by automating BSA/AML
Tired of using AML systems for fraud investigations? Discover a better way forward with SimpliRisk. Tune in on Thursday, February 22nd, to learn more about SimpliRisk, a compliance platform that offers dedicated fraud management. In this complimentary session, PayLynxs CEO, Matt Conine, will explore the capabilities of SimpliRisk and how it can enhance your organization’s
Tune in on Wednesday, February 21st, for a complimentary webinar with PayLynxs CEO, Matt Conine. Matt will discuss how financial institutions like yours can reduce risk, ensure compliance, and better identify potential financial crime by automating BSA/AML processes with SimpliRisk. Streamline your compliance efforts and stay ahead of the curve in 2024. We hope you’ll
Join PayLynxs on Thursday, February 15th, for a free webinar to find out how Money Services Businesses (MSBs) can automate their FinCEN workflows for greater efficiency, accuracy, and consistency. PayLynxs CEO, Matt Conine, will discuss how SimpliRisk can help organizations streamline their compliance efforts by detecting, generating, and submitting SARs and CTRs. He’ll also share
Revamp your compliance efforts in 2024 with SimpliRisk by PayLynxs. Join us on Wednesday, February 14th, for a complimentary webinar led by CEO, Matt Conine. Matt will share how you can mitigate your institution’s risk, ensure regulatory compliance, and better identify potential financial crime by automating BSA/AML processes. We look forward to your participation!
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.