2022 is the year of doing more with less. You are being asked to handle more member questions and requests with fewer staff and less time to get it all done. Join us on Wednesday, April 20th at 11 PT / 2 pm ET as we highlight two ways credit unions are using self-service and
What’s the ROI on a Member Experience program? Focusing on the member experience feels like the right thing to do, but executives are always seeking data to quantify the relationship between loyalty and bottom line results. With a robust benchmark consisting of over 8.5 million surveys from over 160 credit unions, Member Loyalty Group has
Join Rene Cooper, director of training and staff development at Knoxville TVA Employees Credit Union ($3.4B, Knoxville, TN) and Kimberley Trimble, senior vice president and chief people officer, for a discussion about how the credit union is boosting performance with a program geared to support up-and-coming leaders.
Join us for Trendwatch on Wednesday, May 18 at 2:00 PM ET to learn about credit union performance trends gathered from 1Q 2022 data You’ll find out where cooperatives are experiencing success and where additional opportunities lie. During Trendwatch, you’ll also get current insights into vital financial and operational metrics related to growth, penetration, lending,
Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust technology strategies in 2022, the Callahan team invites you to join us and a select group of your industry peers on May 19 at 2 p.m. ET for
To stay in compliance, you probably have a security information and event management (SIEM) system in place to collect important event log data. And you have a handful of smart folks managing a 24/7 Security Operations Center (SOC). Or maybe you are outsourcing both to a trusted vendor. Besides the satisfaction of checking a box,
As you make plans for the coming year, attend the HR Roundtable on June 14-15, 2022 in Nashville, TN for insights you won’t find anywhere else. Callahan Roundtables have been regarded as some of the best events in the credit union industry, year after year. These Roundtables are designated solely for credit union leaders. The
The Lending Virtual Roundtable brings together Lending professionals to learn, network, and discuss current trends and issues with peers from around the country. The Callahan team invites you to join us and a select group of your industry peers on Wednesday, June 15 at 2 p.m. ET for a roundtable to network and share ideas.
Taking a penalty for early withdrawal and reinvesting at a higher rate may be tempting, but in many cases, it does not make sense. Join QuantyPhi for this 30-minute webinar where we will talk about the downside of early withdrawals, how to combat the fear of missing higher rates, and how to protect your credit
As you make plans for the coming year, attend the Retail Roundtable on June 15-16, 2022 for insights you won’t find anywhere else. Callahan Roundtables have been regarded as some of the best events in the credit union industry, year after year. These Roundtables are designated solely for credit union leaders. The event is attendee-driven
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
How can credit unions stay true to their mission while evolving to meet modern needs?
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.