We are quickly approaching the end of what has been a tumultuous year for financial markets. Both economic and monetary policy uncertainty remain high, and the Fed just moved forward with a fourth consecutive 75-basis-point rate hike its Nov. 2 FOMC meeting. This marks 375 basis points of rate hikes in fewer than four months,
This one-day live training course was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies, reduce delinquencies, and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving call
We will be discussing how to use all of the components of compensation to attract and retain executive talent. Join BalancedComp CEO Christie Summervill and Scott Richardson, CEO of Izale Financial Group, for a pragmatic discussion on executive compensation. The takeaways: 1. Attendees will receive a FREE CEO Compensation Report 2. Look at the latest
Many financial institutions are turning toward funding agents to manage their position within The Clearing House (TCH) RTP® network funding account. This funding account allows TCH to clear and settle the transaction at the same time that the actual transaction is being made from member to member. Funding agents provide financial institutions with the liquidity
Join Callahan & Associates for Trendwatch on Tuesday, November 15 at 2:00 PM ET to learn about credit union performance trends gathered from 3Q 2022 data. You’ll find out where cooperatives are experiencing success and where additional opportunities lie. During Trendwatch, you’ll also get current insights into vital financial and operational metrics related to growth,
The United in Sustainability Credit Union Summit brings together credit union professionals and leaders in the industry to share best practices and ideas. Climate-risk mitigation and US legislation, new measurement tools and insights on DEI, as well as stories on community impact from credit unions on the front lines of climate change will be just
2022 is the year of doing more with less. You are being asked to handle more member questions and requests with fewer staff and less time to get it all done. Join us on Wednesday, April 20th at 11 PT / 2 pm ET as we highlight two ways credit unions are using self-service and
What’s the ROI on a Member Experience program? Focusing on the member experience feels like the right thing to do, but executives are always seeking data to quantify the relationship between loyalty and bottom line results. With a robust benchmark consisting of over 8.5 million surveys from over 160 credit unions, Member Loyalty Group has
Join Rene Cooper, director of training and staff development at Knoxville TVA Employees Credit Union ($3.4B, Knoxville, TN) and Kimberley Trimble, senior vice president and chief people officer, for a discussion about how the credit union is boosting performance with a program geared to support up-and-coming leaders.
Join us for Trendwatch on Wednesday, May 18 at 2:00 PM ET to learn about credit union performance trends gathered from 1Q 2022 data You’ll find out where cooperatives are experiencing success and where additional opportunities lie. During Trendwatch, you’ll also get current insights into vital financial and operational metrics related to growth, penetration, lending,
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.