Driving Employee Engagement

Brent Rempe On Leadership

From classrooms to credit unions, Brent Rempe’s approach as CEO at First Alliance Credit Union blends education, service, and purpose-driven leadership.

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Features

Brent Rempe On Leadership

From classrooms to credit unions, Brent Rempe’s approach as CEO at First Alliance Credit Union blends education, service, and purpose-driven leadership.
Blogs

Is Your Credit Union Resilient Enough For 2026 And Beyond?

Resilient credit unions don’t just make plans — they build the muscle to bend, bounce back, and boldly adapt.
Features

At Chartway FCU, Leaders Aren’t Born – They’re Made

The Virginia-based institution hopes an Emerging Leaders program will help create a strong internal leadership pipeline. Its second cohort began its training in July.
Features

CEO Onboarding: Jeff Carpenter, WEOKIE FCU

This installment of “CEO Onboarding” touches base with an industry veteran to discuss starting out young in the credit union movement and being present for ...
Features

Bingo, Bragging Rights, And Balance Checks Build Contact Center Engagement

Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
Features

How An HR Team Reinvented Employee Feedback Through Meaningful Team Dialogue

Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
Credit Union Industry Commentary

Build Resilience, Not Road Maps: 5 Strategic Planning Priorities For 2026 And Beyond

From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ...
Features

Best Of 2025 (So Far): Driving Employee Engagement

From innovative training strategies to change management and more, here’s a look back at how credit unions are empowering their staff to serve members and ...
Features

Stepping Into The Branch And Out Of The Comfort Zone

A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
Features

People Or Pedigree? Why Not Both!

PSECU doubles down on culture with an approach to recruitment and training that emphasizes growing talent as well as hiring it.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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