Take a look at different credit union approaches to executive compensation disclosures. The ultimate goal of disclosure is to sustain members’ trust with the credit union.
What metrics should human resource professionals use to measure employee and credit union performance?
Members “First” Community Credit Union’s community work, good products, and products-per-member ratio contribute to its healthy numbers.
Tyndall’s performance-based culture maximizes efficiency and incentivizes employees.
The net spread per employee ratio is a productivity measure that portrays a wide array of business models among credit unions over $1 billion in assets.
In Part 2 of this series we explore the performance of credit unions with incentive programs. Is there a correlation between staff incentives and operational results?
Tyndall FCU’s performance-based culture has resulted in a dramatic increase in sales productivity, teller transitions and a $1 million cost savings in less than two years.
Surrounded by companies with generous benefits, Redstone leveraged an on-site clinic to attract talent and cut medical costs.
How NorthCountry FCU maximizes its investment in employees, members, and community.
What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.