Changing The HR Culture, One Coaching Session At A Time
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.
Take a look at different credit union approaches to executive compensation disclosures. The ultimate goal of disclosure is to sustain members’ trust with the credit union.
What metrics should human resource professionals use to measure employee and credit union performance?
Members “First” Community Credit Union’s community work, good products, and products-per-member ratio contribute to its healthy numbers.
Tyndall’s performance-based culture maximizes efficiency and incentivizes employees.
The net spread per employee ratio is a productivity measure that portrays a wide array of business models among credit unions over $1 billion in assets.
In Part 2 of this series we explore the performance of credit unions with incentive programs. Is there a correlation between staff incentives and operational results?
Tyndall FCU’s performance-based culture has resulted in a dramatic increase in sales productivity, teller transitions and a $1 million cost savings in less than two years.
Surrounded by companies with generous benefits, Redstone leveraged an on-site clinic to attract talent and cut medical costs.
How NorthCountry FCU maximizes its investment in employees, members, and community.

Check all the right boxes while tying your credit union compliance efforts to strategy.

Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.

Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.

Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.

It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.

Rising credit union benefit costs don’t have to remain a permanent operating burden.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.

From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.

Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.