Staff Leads the Way in a Growing Credit Union
April 29, 2016
No Comments
Members “First” Community Credit Union’s community work, good products, and products-per-member ratio contribute to its healthy numbers.
Employee Incentives
Show Them the Money
April 29, 2016
No Comments
Tyndall’s performance-based culture maximizes efficiency and incentivizes employees.
Productivity Measures Vary Among Billion Plus
April 28, 2016
No Comments
The net spread per employee ratio is a productivity measure that portrays a wide array of business models among credit unions over $1 billion in assets.
Employee Incentives and Credit Union Results (part 2)
April 26, 2016
No Comments
In Part 2 of this series we explore the performance of credit unions with incentive programs. Is there a correlation between staff incentives and operational results?
Branch Incentive Programs Have Measurable Effect on Bottom Line
April 22, 2016
No Comments
Tyndall FCU’s performance-based culture has resulted in a dramatic increase in sales productivity, teller transitions and a $1 million cost savings in less than two years.
Healthcare In The House
April 5, 2016
No Comments
Surrounded by companies with generous benefits, Redstone leveraged an on-site clinic to attract talent and cut medical costs.
The Considerate Cross-Sell And Other Tips
April 5, 2016
No Comments
How NorthCountry FCU maximizes its investment in employees, members, and community.
5 Things To Learn From 2Q 2015 Strategy & Performance
November 4, 2015
No Comments
What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Anatomy Of A Leadership Culture
September 14, 2015
No Comments
In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture where everyone is a leader and everyone is an owner. Learn more in this quarter’s Anatomy Of A Leadership Culture.
3 Ways To Improve Incentive Programs
July 21, 2015
No Comments
A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Staff Leads the Way in a Growing Credit Union
Members "First" Community Credit Union's community work, good products, and products-per-member ratio contribute to its healthy numbers.
Show Them the Money
Tyndall's performance-based culture maximizes efficiency and incentivizes employees.
Productivity Measures Vary Among Billion Plus
The net spread per employee ratio is a productivity measure that portrays a wide array of business models among credit unions over $1 billion in ...
Employee Incentives and Credit Union Results (part 2)
In Part 2 of this series we explore the performance of credit unions with incentive programs. Is there a correlation between staff incentives and operational ...
Branch Incentive Programs Have Measurable Effect on Bottom Line
Tyndall FCU’s performance-based culture has resulted in a dramatic increase in sales productivity, teller transitions and a $1 million cost savings in less than two ...
Healthcare In The House
Surrounded by companies with generous benefits, Redstone leveraged an on-site clinic to attract talent and cut medical costs.
The Considerate Cross-Sell And Other Tips
How NorthCountry FCU maximizes its investment in employees, members, and community.
5 Things To Learn From 2Q 2015 Strategy & Performance
What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Anatomy Of A Leadership Culture
In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture ...
3 Ways To Improve Incentive Programs
A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Browse Topics
Quarterly Market Snapshot And Two-Year Financial Statement
Andrew Lepczyk
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.
Tracy Verner Is Breaking Barriers In St. Louis Finance
Savana Morie
The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
From Internship To Credit Union Career
Aaron Passman
With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the industry.
Is It Time To Rethink In-House Collections? Strategic Considerations For Financial Institutions.
Callahan & Associates
Rising costs, limited staffing and evolving compliance expectations are pushing leaders to reevaluate how and who should handle collections.
Forging A Bridge From Classroom To Career
Andrew Lepczyk
Credit union internship programs address equity and access, offering the extra credit students need as they prepare to enter the workforce.
90 Years + 1,000 Volunteer Hours In 90 Days
Savana Morie
Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee buy-in and strong community ties.
Game On: Inside A Financial Escape Room At Hanscom FCU
Savana Morie
The Massachusetts cooperative’s 2,300-square-foot full-service financial wellness office features fun and free interactive challenges that bring financial concepts to life.
School’s Out For Summer, But Financial Education Continues
Savana Morie
Abound Credit Union has supported Western Kentucky University’s Personal Finance Summer Camp, an immersive, overnight, multi-day experience.
What Is Stagflation? And What Does It Mean For Credit Unions?
Andrew Lepczyk
The growing risk of stagflation puts the Federal Reserve in a difficult position and raises the stakes on potential consequences for member finances, investment portfolios, and margin management.
Stepping Into The Branch And Out Of The Comfort Zone
Aaron Passman
A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.