Finance

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DuPont Community Grows Credit Cards without Losing its Marbles

DuPont Community Credit Union ($486m) had a goal of increasing credit card loans by $4.8 million in two months but surpassed it in only two ...
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RIP: Brick-and-Mortar Branches? Not at All

The branch is still the face of a credit union. Many credit unions are rethinking and expanding their design strategies to meet member needs.
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VoIP: A Tale of Two Credit Unions

Ball State FCU ($73M) and Educational Employees CU ($1.2B) are both using Voice over Internet Protocol (VoIP) to enhance communication services and reduce expenses.
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Affinity Federal’s Steady Hand Yields Dynamic Results

Sticking to its roots kept this New Jersey credit union standing firm in uncertain times.
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Stories from the Trenches: Patelco, GTE Post Positive 2010 First Quarter Results

Patelco and GTE manage expenses and asset quality to earn their way back.
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North Island is Back in Black

First quarter results from North Island Financial Credit Union show a credit union on a journey back to health.
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Image-based solution benefits employees and members

In 2008, Saint Francis Federal Credit Union moved away from paper processing and transitioned to image-based item processing.
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Virtuous Cycle: A Retention Model for Successful Growth

Three mutually reinforcing relationships at the core of the virtuous cycle promote credit union growth, even during times of economic fluctuation.
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CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out

A look back at Community First FCU's loan sale shows that the sale was successful in creating profitable loans and loyal new members.
Credit Union Industry Commentary

A Cash Cow 7 Years In The Making

A review of NCUSIF audits show a rebuff of reality that marks seven years of building budgets while thwarting the fund’s intent to sustain and ...
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