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Loan Purchases And Participations In 2020

Loan purchases and participations reached record levels at U.S. credit unions. Some credit unions sold loans to generate revenue or reduce risk; others purchased loans to boost ratios or yields. Learn more about what happened throughout the industry.

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What’s In A Name: Youth Outreach Manager

Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.
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Better Lending Support For Minority-Owned Businesses

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A Strategy To Help Credit Scores Soar

Patelco Credit Union’s small-dollar loan doubles down on financial wellness principles by helping members with low or no credit improve their financial station.
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What’s In A Name: Member Experience Researcher

User experience research helps specialists define and refine the BECU member experience.
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Expand Member Reach With Virtual Branches

Encompassing technology takes digital banking beyond the transactional into the virtual branch realm.
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4 Ways To Enhance And Elevate The Member Experience

How — and why — to digitally keep pace with the rapidly changing needs of members.
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Increasing Credit Union Profitability

Profitability in an increasingly competitive financial services marketplace, it’s more important than ever.
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Loan Purchases And Participations In 2020

Loan purchases and participations reached record levels at U.S. credit unions. Some credit unions sold loans to generate revenue or reduce risk; others purchased loans ...
Features

The Secret Behind SEG Success At Franklin Mint FCU

The Pennsylvania cooperative dishes on the best practices it has discovered for adding employee groups that also make the CU its PFI.
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What’s In A Name: Chief Of Financial Empowerment, Marketing, And Outreach

Diane Sandoval-Griego coordinates diverse efforts to improve financial wellbeing for a multicultural membership.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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