Seattle-based Verity Credit Union is financing limited equity housing on the city’s south side in the hopes the model could serve as the future of affordable housing.
Lifestyle changes intensified by the pandemic have made recreational vehicles hot sellers, and Alliant Credit Union is flying high off its RV portfolio.
Jonathan Dubuc focuses on “getting the right things done right” at Gulf Winds Credit Union.
The upstate New York cooperative sets clear expectations and follows up with remote employees to ensure success in its WFH arrangement.
Residual-based financing can help close the growing affordability gap as market demand soars for both used and new vehicles.
Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.
The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
Top-Level Takeaways Members’ financial health and wellbeing are tied to mission, vision, and values statements at Teachers Credit Union. A formal training program provides guidance to front-line employees on how to build deeper connections during member interactions. Teachers Credit Union ($4.2B, South Bend, IN) ties the health and wellbeing of its members to its mission,
Affinity FCU’s outbound calling team seeks out suffering members to help solve their financial problems.
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
Check all the right boxes while tying your credit union compliance efforts to strategy.