5 Stars For This Online Review Strategy
October 8, 2018
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Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
Format
How To Embed Analytical Minds Across An Organization
October 4, 2018
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Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is based on the needs and request of the business units. Wings Financial Credit Union ($4.7B, Apple Valley, MN) reformed its business intelligence and analytics team two years ago with the
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
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The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
A 4-Year Journey Into The Heart Of Analytics
October 1, 2018
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Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could leverage the full power of analytics, the nation’s oldest credit union first needed employee buy-in to try a new reporting technology and automate hundreds of manual reports. Melissa Pomeroy was
What’s In A Name: Director Of Business Analytics
October 1, 2018
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Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
What’s In A Name: Vice President Of Loyalty And Employee Development
October 1, 2018
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Laura Hansen’s role at Rogue Credit Union creates happy members and supports the staff that keep them that way.
Applying Lessons Learned From EMV To Faster Payments
October 1, 2018
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Listening, communication, and adaptability can again power success on a new payment rail.
3Rivers Keeps Rolling
September 24, 2018
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The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a challenging market.
Simple Ways To Engage Members
September 17, 2018
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Town & County cuts back on traditional media, scraps fees, improves processes, and deepens its community engagement.
What’s In A Name: Culture And Values Officer
September 17, 2018
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Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
5 Stars For This Online Review Strategy
Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
How To Embed Analytical Minds Across An Organization
Top-Level Takeaways A formal program at Wings Financial teaches participants to be resident BI experts within their business unit. The program length for participants is ...
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
A 4-Year Journey Into The Heart Of Analytics
Top-Level Takeaways Starting with a 2014 core conversion, St. Mary’s Bank has taken a four-year journey deeper into business intelligence and analytics. Before it could ...
What’s In A Name: Director Of Business Analytics
Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
What’s In A Name: Vice President Of Loyalty And Employee Development
Laura Hansen’s role at Rogue Credit Union creates happy members and supports the staff that keep them that way.
Applying Lessons Learned From EMV To Faster Payments
Listening, communication, and adaptability can again power success on a new payment rail.
3Rivers Keeps Rolling
The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a ...
Simple Ways To Engage Members
Town & County cuts back on traditional media, scraps fees, improves processes, and deepens its community engagement.
What’s In A Name: Culture And Values Officer
Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
Browse Topics
Leaders Of The Pack: The Top 20 Cores For Credit Unions
Omar Shalabi
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
A Fresh Start For A Timeless Mission
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The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
Introducing Your Banking Core To The Power Of A Fintech
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Nearly 100 credit unions are providing Buy Now, Pay Later to their members, and their banking cores are giving them a surprising competitive advantage.
Losing The Future: How Credit Unions Can Win Back Younger Generations
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A perspective from Garrhett Petrea, vice president of sales and a Zillennial, on why outdated cores threaten the next generation of members and what leaders must do now.
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Driving digital delivery? Evaluating vendor platforms? Sharpening tech strategy for a new year? This week of insights is built for credit union leaders looking to stay ahead.
Are U.S. Households Finally Catching A Break?
Tony Waltrich
Having weathered a difficult five years, U.S households have modestly improved their financial situation in the short term; their long-term prognosis is murkier.
Credit Unions Steady The Wheel In A Wobbly Year
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Third quarter performance data is a reminder that credit unions perform best when conditions are hardest.
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Amid a turbulent financial landscape, credit unions across the country stepped in with lending, grants, and community partnerships to support small businesses and entrepreneurs.
Financial Coaching Transforms Members’ Lives At Vantage West
Aaron Passman
The Arizona-based credit union has revamped its approach to financial education and community partnerships to better serve the needs of its market.