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Caroline Willard On Leadership

The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see more of within the credit union industry.

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2 Lessons From A $3 Billion Data Powerhouse

Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and validate the data. A centralized member intelligence team is establishing stricter data governance and standards. “BCU ($3.2B, Vernon Hills, IL) has an insatiable appetite for data” says credit union vice

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The 3 Key Drivers Of Loyalty

How loyalty measures ties to member satisfaction and financial results.
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Alexa, How Does Numerica Do Payments?

Early adoption and member convenience drive strategy at this Spokane cooperative.
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Maximizing Profit Through Risk-Based Pricing

Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
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Payments Space Invaders: Who’s Stealing Your Swipes?

Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
Callahan Collections

A Great Rate To Fill The Deposit Gap

In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
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Are Faster Payments Fast Enough For A Real-Time World?

ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
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Caroline Willard On Leadership

The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see ...
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The Credit Union Guide To The Generation Gap

Better understand how to serve different generations with this guide from Callahan & Associates.
Callahan Collections

2 Lessons From A $3 Billion Data Powerhouse

Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and ...
Graph Of The Week

The Credit Union Guide To Baby Boomers

Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
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