2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
How Does A People-First Culture Fare During The Pandemic?
January 18, 2021
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Dallas-based Advancial has moved its entire back-office team to remote work. Its office space and personnel structure might never be the same, but the credit union is focused on ensuring its culture.
What’s In A Name: Vice President Of Emerging Technologies
January 4, 2021
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Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
Truity FCU Takes A New Approach To New Hire Training
December 14, 2020
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When the pandemic grounded travel, the Oklahoma credit union had to change its week-long, on-site onboarding program. Here’s how it broke beyond video conferencing.
Check In To Prevent Employee Burn Out
December 14, 2020
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Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
How To Teach A Credit Union To Catch A Phish
November 30, 2020
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Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
How Do Managers Become Leaders?
November 30, 2020
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A robust, yearlong training program at Bethpage FCU sets managers on a path to leadership at New York’s largest credit union.
How To Manage Morale During Social Distancing
November 9, 2020
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Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.
Come For The Cookies. Stay For The Dough.
November 9, 2020
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DCU has moved the in-person job fair online, making way for the future of credit union recruitment.
A Take On Modernizing Credit Union Governance
October 20, 2020
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Credit unions need diverse, knowledgeable, representative boards that are able to act inclusively, collaboratively, and with strategic vision.
The 6-Week Branch Transformation
October 19, 2020
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A regional bank closed in a rural New York town. Northern Credit Union stepped in to ensure residents weren’t without financial services for long.
How Does A People-First Culture Fare During The Pandemic?
Dallas-based Advancial has moved its entire back-office team to remote work. Its office space and personnel structure might never be the same, but the credit ...
What’s In A Name: Vice President Of Emerging Technologies
Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
Truity FCU Takes A New Approach To New Hire Training
When the pandemic grounded travel, the Oklahoma credit union had to change its week-long, on-site onboarding program. Here’s how it broke beyond video conferencing.
Check In To Prevent Employee Burn Out
Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
How To Teach A Credit Union To Catch A Phish
Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
How Do Managers Become Leaders?
A robust, yearlong training program at Bethpage FCU sets managers on a path to leadership at New York’s largest credit union.
How To Manage Morale During Social Distancing
Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.
Come For The Cookies. Stay For The Dough.
DCU has moved the in-person job fair online, making way for the future of credit union recruitment.
The 6-Week Branch Transformation
A regional bank closed in a rural New York town. Northern Credit Union stepped in to ensure residents weren’t without financial services for long.
Browse Topics
It’s Been A Noisy, Yet Resilient Year For The U.S. Economy
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Every Member Deserves A Financial Oasis
Callahan & Associates
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Tony Waltrich
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Quarterly Market Snapshot And Two-Year Financial Statement
Callahan & Associates
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.
How Asset Size Shapes Credit Union Performance Across 3 Metrics
Omar Shalabi
Explore how credit union size influences growth, lending, and efficiency.
Members Are On The Move. Credit Unions Are Here For Them.
Sherry Virden
Accelerating membership growth signals the increasing influence of credit unions amid evolving interest rate trends and economic challenges.
3 Ways Falling Rates Are Poised To Impact Credit Union Balance Sheets
Andrew Lepczyk
Falling interest rates are changing the game for credit unions. Explore how potential shifts in lending, savings, and margins are set to affect the bottom line.
Leaders Of The Pack: The Top 20 Cores For Credit Unions
Omar Shalabi
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
A Fresh Start For A Timeless Mission
Callahan & Associates
The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
A Take On Modernizing Credit Union Governance