How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
4 Ratios All Staff Members Should Know
February 23, 2015
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These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
The Importance Of Finance In Financial Services
February 23, 2015
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This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.
Virtual Reality Meets Physical People At A Kentucky Credit Union
February 16, 2015
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Extending hours with fewer staff is just one of the virtues of virtual technology at Park Community Credit Union.
2 Strategies To Achieve Efficiency Beyond Your Weight Class
February 9, 2015
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These two mid-sized credit unions hold their own in terms of employee productivity and efficiency, even when compared to larger peers.
That’s It, I Quit!
January 21, 2015
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Employees have numerous reasons for jumping ship. Here’s how to mitigate those grievances.
Ban The Comment Box And Build Something Better
January 20, 2015
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Two credit unions share how they bring workplace ideas, issues, and opportunities to the surface.
HR Strategies To Build A Happy Staff And Healthy Bottom Line
January 20, 2015
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The four credit unions featured this week on CreditUnions.com share their best practices for compensation, benefits, complaint resolution, and much more.
Give The Benefits, Save The Benjamins
January 19, 2015
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ESL Federal Credit Union is living proof that you get back what you put in, but you don’t have to break the bank doing it.
Anatomy Of A Market
January 19, 2015
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Superior consumer awareness and enviable market share in deposits and mortgages are just a few of the benefits of being a Spokane credit union.
Lessons From The First Few Months At The Helm
December 10, 2014
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Doug Fecher, CEO of Wright-Patt Credit Union, talks about leadership styles and what it takes to be the driving force behind a credit union.
4 Ratios All Staff Members Should Know
These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
The Importance Of Finance In Financial Services
This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
Virtual Reality Meets Physical People At A Kentucky Credit Union
Extending hours with fewer staff is just one of the virtues of virtual technology at Park Community Credit Union.
2 Strategies To Achieve Efficiency Beyond Your Weight Class
These two mid-sized credit unions hold their own in terms of employee productivity and efficiency, even when compared to larger peers.
That’s It, I Quit!
Employees have numerous reasons for jumping ship. Here’s how to mitigate those grievances.
Ban The Comment Box And Build Something Better
Two credit unions share how they bring workplace ideas, issues, and opportunities to the surface.
HR Strategies To Build A Happy Staff And Healthy Bottom Line
The four credit unions featured this week on CreditUnions.com share their best practices for compensation, benefits, complaint resolution, and much more.
Give The Benefits, Save The Benjamins
ESL Federal Credit Union is living proof that you get back what you put in, but you don’t have to break the bank doing it.
Anatomy Of A Market
Superior consumer awareness and enviable market share in deposits and mortgages are just a few of the benefits of being a Spokane credit union.
Lessons From The First Few Months At The Helm
Doug Fecher, CEO of Wright-Patt Credit Union, talks about leadership styles and what it takes to be the driving force behind a credit union.
Browse Topics
Reflections From NACUSO Reimagine 2026
Alexandra Gekas
The annual conference offered insights on why service organizations remain a strategic asset for credit unions and how collaboration, AI, and advocacy are shaping what comes next.
Why Financial Empowerment Matters More Than Financial Literacy
Savana Morie
Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.
42% Of U.S. Households Experience Financial Hardship
Tony Waltrich
More than 50 million U.S. households earn less than the minimum average income needed to cover basic costs of living.
Excite Foundation Breaks Down Barriers For Children’s Savings
Savana Morie
Automatic enrollment and community partnerships help the credit union foundation expand access to early savings for underserved families.
Consumers Are Financing The Future Any Way They Can
Aaron Passman
Studies show credit card debt and Buy Now, Pay Later usage continue to rise. Bigger increases could be around the corner.
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.