How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
What’s In A Name: Director Of Engagement Systems
August 12, 2019
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Ent Credit Union taps a senior marketing technology manager to engage staff and members for CRM success.
Crystal Long On Leadership
August 12, 2019
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The CEO of GECU shares her thoughts on what makes a great leader, teachable moments, and why more credit unions should strive to be active participants in a global movement.
Tips To Help Your Team Work From Home
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Cultural Wars
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Annual Issue: Strategies For Reviews, Reports, Meetings, And More
August 7, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Team Development Is A Big Idea
August 6, 2019
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Why three credit unions are turning to team-based learning to develop current and future leaders.
Best Of June 2019
July 2, 2019
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Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Job Training, Success Navigator, On Leadership
July 1, 2019
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Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Success Navigator
July 1, 2019
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American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.
Rob Miller On Leadership
July 1, 2019
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How an economic developer, money manager, and keen collaborator at the helm is empowering a green revolution at Vermont State Employees Credit Union.
What’s In A Name: Director Of Engagement Systems
Ent Credit Union taps a senior marketing technology manager to engage staff and members for CRM success.
Crystal Long On Leadership
The CEO of GECU shares her thoughts on what makes a great leader, teachable moments, and why more credit unions should strive to be active ...
Tips To Help Your Team Work From Home
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Cultural Wars
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
The Annual Issue: Strategies For Reviews, Reports, Meetings, And More
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Team Development Is A Big Idea
Why three credit unions are turning to team-based learning to develop current and future leaders.
Best Of June 2019
Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Job Training, Success Navigator, On Leadership
Five can't-miss data points this week on CreditUnions.com.
What’s In A Name: Success Navigator
American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.
Rob Miller On Leadership
How an economic developer, money manager, and keen collaborator at the helm is empowering a green revolution at Vermont State Employees Credit Union.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.