How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Investments In Human Resources
February 29, 2016
No Comments
From new living wage compensation systems to the public reporting of health and wellness metrics, this week CreditUnions.com profiles a number of ways institutions are investing in their human resources.
120 Days To Credit Union Proficiency
January 18, 2016
No Comments
An exceptional employee onboarding and training program at Nusenda Credit Union produces an award-winning employer.
Moving Forward With Millennial Leadership
January 11, 2016
No Comments
In this Q&A, Ronaldo Hardy, CEO of Shell Geismar FCU, discusses the benefits and challenges of employing millennials at an innovative credit union.
A Tale Of Two Internships
January 11, 2016
No Comments
How a Michigan credit union works with college millennials and veteran CUSO staff members alike.
Does Your Credit Union Need A Chief Risk Officer?
December 21, 2015
No Comments
TTCU’s chief risk officer talks about responsibilities, skills, and value to the institution.
A Strategy To Test The Need For In-House Counsel
December 21, 2015
No Comments
A try-before-you-buy fellowship program allows DCU to assess the value of new legal resources.
How To Identify The Next Great Credit Union Leader
December 21, 2015
No Comments
Pre-employment assessments help TDECU reduce attrition, match talent to responsibilities, and predict future performance.
How The Executives At Georgia’s Own Adopt A Branch
December 21, 2015
No Comments
Senior managers at the Atlanta credit union identify business opportunities and earn valuable staff face time through secondary, in-branch offices.
Turn A Temporary Intern Into A Lifelong Employee
December 21, 2015
No Comments
College internship programs allow credit unions to not only benefit from the fresh perspective of young minds today but also recruit for tomorrow’s leaders.
Best Of 2015: Lending, HR, Compliance, And Mobile
December 21, 2015
No Comments
This week, CreditUnions.com runs down some of our best and most actionable content from 2015. Use these programs and initiatives to provide a creative spark for 2016.
Investments In Human Resources
From new living wage compensation systems to the public reporting of health and wellness metrics, this week CreditUnions.com profiles a number of ways institutions are ...
120 Days To Credit Union Proficiency
An exceptional employee onboarding and training program at Nusenda Credit Union produces an award-winning employer.
Moving Forward With Millennial Leadership
In this Q&A, Ronaldo Hardy, CEO of Shell Geismar FCU, discusses the benefits and challenges of employing millennials at an innovative credit union.
A Tale Of Two Internships
How a Michigan credit union works with college millennials and veteran CUSO staff members alike.
Does Your Credit Union Need A Chief Risk Officer?
TTCU’s chief risk officer talks about responsibilities, skills, and value to the institution.
A Strategy To Test The Need For In-House Counsel
A try-before-you-buy fellowship program allows DCU to assess the value of new legal resources.
How To Identify The Next Great Credit Union Leader
Pre-employment assessments help TDECU reduce attrition, match talent to responsibilities, and predict future performance.
How The Executives At Georgia’s Own Adopt A Branch
Senior managers at the Atlanta credit union identify business opportunities and earn valuable staff face time through secondary, in-branch offices.
Turn A Temporary Intern Into A Lifelong Employee
College internship programs allow credit unions to not only benefit from the fresh perspective of young minds today but also recruit for tomorrow’s leaders.
Best Of 2015: Lending, HR, Compliance, And Mobile
This week, CreditUnions.com runs down some of our best and most actionable content from 2015. Use these programs and initiatives to provide a creative spark ...
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
How Does BCU Put AI Policy Into Practice?
Marc Rapport
AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.