HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.

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How To Improve Employee Engagement

As former Campbell Soup CEO Doug Conant said, "To win in the marketplace you must first win in the workplace."
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Staff Engagement Helps Coastal Conquer A Core Conversion

More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
Features

How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged

Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Features

Jon Hernandez On Leadership

Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
Features

People-Powered Progress

The key to Greater Nevada’s success starts within its own walls, but it doesn’t end there.
Features

3 Credit Unions, 1 CEO

In California, three credit unions put a shared-staffing strategy to work at the highest level.
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The Roles Less Traveled

Two credit unions explain why logic trumps tradition when it comes to their division of responsibilities.
Features

Understanding The Value Of Early Adopters

Members who more readily accept new self-service options are a market segment worth cultivating.
Features

What Does This Credit Union Look Like From The Member Perspective?

Steve Webb, COO of Neighbors Federal Credit Union, discusses how the credit union is realigning its strategy and turning its design upside-down in the process.
Features

Why Marketing And Planning Are A Perfect Pairing

What VyStar Credit Union’s senior vice president of marketing and planning says about her general responsibilities and how she fits in to the overall organization.

CreditUnions.com Top Picks For 2025

The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.

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