Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

Features

How To Build A Staff Centered On Sales

Deb Vollmer, vice president of branch services at Langley FCU, discusses the credit union’s new leadership structure, building a sales culture, and hiring best practices.
Features

A Strategy To Reward Members For Positive Behavior

By turning a longstanding credit model on its head, BECU repriced $100 million in loans in 2015.
Industry Insights

Same-Day Payments Criteria Set The Stage

Fed’s Faster Payments Task Force reports include credit union participation and spark anticipation for changes to come.
Industry Insights

CDFI Certification Just Got Easier

A GAC roundtable informs credit unions of one strategy to better serve low-income members.
Industry Insights

Take Two And Call Me: Bipartisanship At GAC

Bipartisan support erases party lines for credit union advocates for regulatory relief.
Features

Together We Advance … To The Internet Of Things

This week’s Governmental Affairs Conference once again demonstrated the movement's ability to mix purpose with innovation, the old and the new.
Industry Insights

Together We Advance … To The Internet Of Things

This week’s Governmental Affairs Conference once again demonstrated the movement's ability to mix purpose with innovation, the old and the new.
Credit Union Industry Commentary

To Serve And Prosper

Credit unions need to value service as much as profitability and be able to show it.
Features

4 Ways To Deliver A Superior Experience In The Virtual World

In today’s world of same-day service and immediate gratification, these credit unions are using new delivery channels and transaction capabilities to exceed member expectations.
Industry Insights

3 Takeaways From Trendwatch 4Q 2015

Fourth quarter performance data showcases a milestone year, with growing momentum for credit unions and unprecedented value being generated among their membership.

Calling All CFOs

Unlock insights during Financial Performance Week on CreditUnions.com — data, analysis, and strategies to help credit union leaders interpret trends, manage balance sheets, and drive smarter growth.

Read More »
Membership And Annual Member Growth, 06.30.25

Member Momentum Is At A Crossroads

Member growth at U.S. credit unions is slowing, and credit unions are working to reignite growth, deepen engagement, and increase competitiveness amid shifting preferences and economic headwinds.

Read More »
CreditUnions.com
Scroll to Top