Best Of Payments And Technology 2016
January 2, 2017
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Five ways credit unions decided whether to deploy or defer new technologies.
Iowa
How Ascentra Saved Big Deploying EMV
December 28, 2016
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The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.
Fintech Disruptors: Credit Union Competitors Or Allies?
November 7, 2016
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Credit unions can invest in the startups and serve the end users.
A Personal Touch
April 29, 2016
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Sooper Credit Union creates an intimate member rapport through personalized URLs.
Supplier Diversity
April 22, 2016
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Veridian encourages diversity not only through its membership, but also through its choices of suppliers.
A Strategy To Build Non-Interest Income One Transaction At A Time
April 18, 2016
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How an Iowa credit union increased its interchange revenue by 41% over four years.
Investment CUSOs Need The Right Attitude
April 7, 2016
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Veridian Group, a subsidiary of Veridian Credit Union, aggressively investigates viable products.
The Dynamics Of The Loan-To-Share Ratio
March 28, 2016
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Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
How To Boost Retention, Reduce Attrition, And Improve Member Engagement
March 25, 2016
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Grab the attention of existing members and bring them back into the credit union fold with a re-boarding initiative.
Same-Day Payments Criteria Set The Stage
March 2, 2016
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Feds Faster Payments Task Force reports include credit union participation and spark anticipation for changes to come.
Best Of Payments And Technology 2016
Five ways credit unions decided whether to deploy or defer new technologies.
How Ascentra Saved Big Deploying EMV
The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.
Fintech Disruptors: Credit Union Competitors Or Allies?
Credit unions can invest in the startups and serve the end users.
A Personal Touch
Sooper Credit Union creates an intimate member rapport through personalized URLs.
Supplier Diversity
Veridian encourages diversity not only through its membership, but also through its choices of suppliers.
A Strategy To Build Non-Interest Income One Transaction At A Time
How an Iowa credit union increased its interchange revenue by 41% over four years.
Investment CUSOs Need The Right Attitude
Veridian Group, a subsidiary of Veridian Credit Union, aggressively investigates viable products.
The Dynamics Of The Loan-To-Share Ratio
Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
How To Boost Retention, Reduce Attrition, And Improve Member Engagement
Grab the attention of existing members and bring them back into the credit union fold with a re-boarding initiative.
Same-Day Payments Criteria Set The Stage
Feds Faster Payments Task Force reports include credit union participation and spark anticipation for changes to come.
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.