Loan Servicing

Anatomy Of A Leadership Culture

In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture where everyone is a leader and everyone is an owner. Learn more in this quarter’s Anatomy Of A Leadership Culture.

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Features

The Refi Boom Comes To Student Loans

Low rate environment and soaring student debt lead to growing refinance boom in student lending.
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What To Consider Before Outsourcing A Credit Card Program

There are three broad credit card management options that carry their own advantages and considerations.
Industry Insights

Mortgages, Millennials, And Military Matters

Empowering and engaging potential new homeowners and honoring obligations to military borrowers get close scrutiny at opening day of NAFCU’s annual conference.
Features

Good Loans for Students = Good Business for Members 1st FCU

Members 1st FCU finds early success with recent launch of private student lending solution.
Features

How To Move To An In-House Business Model

SECU of Maryland’s move to bring its business lending operations in-house resulted in a return on investment in the range of 250 to 300 basis ...
Features

Retain Loans And Increase Portfolio Yield With Online Loan Modification Services

Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.
Industry Insights

Reading The Roil Of Mortgage Regulations

Not all dark waters as TRID changes take effect and HMDA changes announced, but much work remains.
Features

Anatomy Of A Leadership Culture

In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture ...
Industry Insights

A Grace Period By Any Other Name

Call it what you will, CFPB's promise to go easy on mortgage disclosure changes provides some temporary relief.
Features

Using Underwriting To Broaden Your Reach

Effective underwriting facilitates two primary benefits: driving profitable loan growth and engaging members.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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