True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Buckeye State Credit Unions End The Year Strong
April 8, 2019
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Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
April 8, 2019
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The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
April 1, 2019
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Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Zelle, Mobile Wallets, And ACH
April 1, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
April 1, 2019
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At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
April 1, 2019
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The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
April 1, 2019
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One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
April 1, 2019
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Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
March 29, 2019
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An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
March 29, 2019
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Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
Buckeye State Credit Unions End The Year Strong
Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Data Takes Flight At Wings Financial
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Payment Experiences That Improve Performance
Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in ...
Zelle, Mobile Wallets, And ACH
Five can't-miss data points this week on CreditUnions.com.
Next-Level Wearables Is A Full-Body Experience
At one California cooperative, members and payments technology are one and the same.
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
State In The Spotlight: Florida
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Truity Takes The Pain Out Of Pre-Approvals
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
Browse Topics
3 Popular Case Studies From 2024: Where Are They Now?
Savana Morie
CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.
5 Lessons About Ground-Level Intelligence From A Rooftop Farm
Alix Patterson
A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.
At Kirtland Credit Union, Project Management Isn’t Just A Task. It’s An Ethos.
Aaron Passman
Kirtland Credit Union’s five-tiered scoring system and rigorous approval process might look like red tape, but it’s streamlining resource allocation and improving efficiency for credit union for growth.
Financial Wellbeing Is About More Than Vulnerability
Chris Howard
Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.
How To Build AI Strategy In Real Time (Part 1)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
How To Build AI Strategy In Real Time (Part 2)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Credit Union Finance Leaders Saddle Up For 2026
Aaron Passman
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Changes Are Why You Need Today’s Nacha Rulebook
Callahan & Associates
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.
Aaron Passman
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.