Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
State In The Spotlight: Iowa
October 1, 2018
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As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
October 1, 2018
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Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
October 1, 2018
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Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
September 24, 2018
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Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
September 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
September 11, 2018
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3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
September 10, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
September 10, 2018
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Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
September 10, 2018
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Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Payments Space Invaders: Who’s Stealing Your Swipes?
September 10, 2018
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Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Payments Space Invaders: Who’s Stealing Your Swipes?
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
Browse Topics
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Community Financial Institutions Need A New Playbook To Combat Scams
Callahan & Associates
Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.