Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
A Great Rate To Fill The Deposit Gap
September 10, 2018
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In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
September 10, 2018
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ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
September 5, 2018
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Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
August 29, 2018
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An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
August 28, 2018
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As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
August 22, 2018
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Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
August 20, 2018
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Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
August 20, 2018
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As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
August 16, 2018
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How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
HSAs And Deposit Growth, Online Banking, And Gen Y
August 13, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A Great Rate To Fill The Deposit Gap
In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
HSAs And Deposit Growth, Online Banking, And Gen Y
Five can’t-miss data points this week on CreditUnions.com.
Browse Topics
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Community Financial Institutions Need A New Playbook To Combat Scams
Callahan & Associates
Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.