Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Piedmont Advantage Re-Energizes Its Card Offerings
April 22, 2016
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A marketing campaign focused on new low rates and balance transfer opportunities resonates with consumers looking to switch their primary credit card relationship in the wake of the CARD Act.
All Cards are Not Created Equal
April 22, 2016
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APL FCU in Maryland leveraged the CARD Act to teach their members about responsible credit card practices. They’ve seen new outstanding card balances triple from the year prior.
The Patelco HSA Story: Onward and Upward
April 21, 2016
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Patelco’s HSA service has grown into a thriving program: deepening relationships with their SEGs, and increasing member penetration at those SEGs.
Results and Timeline of BECU’s Member Advantage & Early Saver Programs
April 21, 2016
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While these programs have received a lot of attention in the media, BECU offered new insight into its marketing strategy and its next steps.
Mission Federal Credit Union’s Baby Boomer Mission
April 21, 2016
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By matching goals to components of the retirement cycle, Mission hopes to meet the needs of members as they reach their Golden Years.
Growth by Giving Members What They Value
April 21, 2016
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While many credit unions are finding success in share certificate growth, others are pursuing innovative strategies to achieve results in regular share, money market and share draft accounts.
How will Jim Blaine Create Value in NC in 2007?
April 21, 2016
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Learn about Jim Blaine’s focus on members’ financial needs.
CEO Interview: Acting Boldly In Good Times
April 21, 2016
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Backed by record-setting financials but with low member growth, Pete Sainato, CEO of Justice FCU, is instigating a program of significantly boosting return and value to members.
Catch ‘Em Young: Grow Membership and Drive Debit Usage
April 21, 2016
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How Oxford FCU is having success with its’ two-pronged strategy that is attracting younger members and driving up debit card usage.
BECU Posts 19% Share Growth and Rising Membership in 3rd Quarter
April 21, 2016
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Defying the stall in industry growth rates, BECU is growing shares at five times the national average according to First Look data. What is driving their success?
Piedmont Advantage Re-Energizes Its Card Offerings
A marketing campaign focused on new low rates and balance transfer opportunities resonates with consumers looking to switch their primary credit card relationship in the ...
All Cards are Not Created Equal
APL FCU in Maryland leveraged the CARD Act to teach their members about responsible credit card practices. They’ve seen new outstanding card balances triple from ...
The Patelco HSA Story: Onward and Upward
Patelco's HSA service has grown into a thriving program: deepening relationships with their SEGs, and increasing member penetration at those SEGs.
Results and Timeline of BECU’s Member Advantage & Early Saver Programs
While these programs have received a lot of attention in the media, BECU offered new insight into its marketing strategy and its next steps.
Mission Federal Credit Union’s Baby Boomer Mission
By matching goals to components of the retirement cycle, Mission hopes to meet the needs of members as they reach their Golden Years.
Growth by Giving Members What They Value
While many credit unions are finding success in share certificate growth, others are pursuing innovative strategies to achieve results in regular share, money market and ...
How will Jim Blaine Create Value in NC in 2007?
Learn about Jim Blaine's focus on members' financial needs.
CEO Interview: Acting Boldly In Good Times
Backed by record-setting financials but with low member growth, Pete Sainato, CEO of Justice FCU, is instigating a program of significantly boosting return and value ...
Catch ‘Em Young: Grow Membership and Drive Debit Usage
How Oxford FCU is having success with its’ two-pronged strategy that is attracting younger members and driving up debit card usage.
BECU Posts 19% Share Growth and Rising Membership in 3rd Quarter
Defying the stall in industry growth rates, BECU is growing shares at five times the national average according to First Look data. What is driving ...
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Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
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Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
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At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
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As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
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How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.