12 Months. 365 Days. 5 Million Members.
The movement’s membership base is growing. How are credit unions responding?
The movement’s membership base is growing. How are credit unions responding?
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Despite numbering only 19, credit unions in Vermont turned out an impressive performance.
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
OneAZ Credit Union’s “data lake” provides a single, comprehensive view of member relationships.
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.
There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho credit unions post the third-best performance among all 50 states for member, asset, loan, and share growth.
Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.
A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.
A two-pronged testing process at TruStone Financial ensures a seamless member experience as the credit union rolls out new digital tools.
Canopy Credit Union’s push to certify staff as financial coaches is part of a broader strategy to build community resilience, strengthen internal culture, and deepen member relationships.
How credit unions can detect and resolve digital friction to retain members.
Questions and recommendations to help credit unions improve the management and evaluation of their credit card portfolio.
Callahan & Associates spotlights credit unions that return more value to members.
How exiting non-core business lines has helped UFCU sharpen its edge in consumer banking and build a future-ready organization.
SF Fire Credit Union’s head of marketing shares how embracing the credit union’s history as a SEG for firefighters supports growth and brand awareness in a competitive market.