Selling Loans Keeps Production Engine Running Smoothly
August 24, 2015
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Randy Gunderson, CFO for WSECU, discusses selling mortgages to Fannie Mae and participating consumer and commercial loans.
Q&A
How To Approach The CEO Search
August 11, 2015
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Whether a credit union’s board of directors is looking for a turnaround or to stay the course will determine the best qualities of a candidate. A plethora of variables will determine the qualities a board wants in a credit union’s highest-ranking employee.
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
July 20, 2015
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Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
July 1, 2015
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Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
3 Credit Unions, 1 CEO
June 29, 2015
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In California, three credit unions put a shared-staffing strategy to work at the highest level.
Susan Makris On Leadership
May 15, 2015
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Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.
Wayne Hood On Leadership
April 25, 2015
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Wayne Hood, senior vice president and chief legal officer at ORNL Federal Credit Union, reflects on his leadership style, sources of inspiration, and the potential for some mutually beneficial alliances with banks.
A Committee Structure At Work
April 23, 2015
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TDECU’s new CEO Stephanie Sherrodd channels past experience with her institution to encourage continued momentum and harmony in its future governance.
At The Intersection Of Business And Technology
April 23, 2015
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BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
Tales Of A Credit Union With 27% Mortgage Market Share
April 10, 2015
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Greylock Federal Credit Union says service is most important in achieving and sustaining superior market share.
Selling Loans Keeps Production Engine Running Smoothly
Randy Gunderson, CFO for WSECU, discusses selling mortgages to Fannie Mae and participating consumer and commercial loans.
How To Approach The CEO Search
Whether a credit union’s board of directors is looking for a turnaround or to stay the course will determine the best qualities of a candidate. ...
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
3 Credit Unions, 1 CEO
In California, three credit unions put a shared-staffing strategy to work at the highest level.
Susan Makris On Leadership
Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing ...
Wayne Hood On Leadership
Wayne Hood, senior vice president and chief legal officer at ORNL Federal Credit Union, reflects on his leadership style, sources of inspiration, and the potential ...
A Committee Structure At Work
TDECU's new CEO Stephanie Sherrodd channels past experience with her institution to encourage continued momentum and harmony in its future governance.
At The Intersection Of Business And Technology
BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
Tales Of A Credit Union With 27% Mortgage Market Share
Greylock Federal Credit Union says service is most important in achieving and sustaining superior market share.
Browse Topics
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
What’s In A Name: Vice President Of History & Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?