Q&A

What’s In A Name: Chief AI Officer

As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.

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Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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Features

6 Takes On Today’s Member Experience: Andre Vygnansk

The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Features

6 Takes On Today’s Member Experience: Inna Sprague

The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Features

6 Takes On Today’s Member Experience: Kim Riley

The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Features

6 Takes On Today’s Member Experience

Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Features

6 Takes On Today’s Member Experience: Ami Iceman Haueter

The CXO of MSUFCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
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6 Takes On Today’s Member Experience: Jimmy Lovelace

The CXO of Community First Credit Union of Florida talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Features

What’s In A Name: AVP Of Member Insights

At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
Features

What’s In A Name: Chief AI Officer

As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become ...
Features

How Does BCU Put AI Policy Into Practice?

AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, ...
Features

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
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