Q&A

Features

What’s In A Name: Chief Research And Digital Experience Officer

Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.

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CEO Onboarding: Tonita Webb, Verity Credit Union

Showing up as her true self helped Tonita Webb navigate her first foray into the corner office as CEO of Seattle’s Verity Credit Union.

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Exit Interview: Dave Roughton, SAFE Credit Union

From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in mind.

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CEO Onboarding: Laurie Butz, Capital Credit Union

Listen before acting, and honor the past while embracing the future — words of wisdom to help a new chief executive settle into the role.

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Flexible Benefits Attract — And Keep — Top Talent

At Advancial, $750 goes a long way in helping employees manage surprise expenses.

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Wings Financial Scores Major Points With Its Amazon-Loving Members

The Twin Cities cooperative is the first credit union to let members use their credit card points to shop with the e-commerce titan.

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Credit Unions Pivot In Response To Rising Rates (Part 1)

Credit unions balance agility and liquidity as they raise rates on what they pay and what they lend while keeping an eye on members’ financial welfare.

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Whitney Anderson-Harrell On Leadership

Business and community development have transformed this new CEO into a listening leader.

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Exit Interview: Benson Porter, BECU

Even after retirement, this longtime credit union executive plans to continue advocating for the industry.

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Adding Fun To Financial Education

Abound Credit Union’s in-house curriculum meets state requirements while engaging and entertaining young students.

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