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The Most Magical Credit Union On Earth

Partners FCU serves the employees of The Walt Disney Company. But making its members financial dreams come true is no fairy tale in a moment ...
Features

Teamwork Drives Improvements At MSUFCU

A handful of employees have worked across the Michigan cooperative to identify nearly 250 ways to improve efficiencies, member service, the employee experience, and more.
Callahan Collections

What’s In A Name: Vice President Of Emerging Technologies

Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
Callahan Collections

Lessons Learned From A Challenging Year (Part 2)

Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Callahan Collections

Lessons Learned From A Challenging Year (Part 3)

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Callahan Collections

Lessons Learned From A Challenging Year (Part 1)

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Features

Truity FCU Takes A New Approach To New Hire Training

When the pandemic grounded travel, the Oklahoma credit union had to change its week-long, on-site onboarding program. Here’s how it broke beyond video conferencing.
Features

Check In To Prevent Employee Burn Out

Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
Callahan Collections

Learning To Live With Virtual Conversions

Communication through digital channels proves key to ensuring a successful swap from one core to another.
Features

A SAFE Trip Through A Virtual Conversion

The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
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