How To Build A Better Collections Process
June 3, 2020
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The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
State
Lending Pros Share Pandemic-Fueled Lending Lessons
June 1, 2020
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A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and products.
Lenders On Loan Make Mortgages At Affinity Plus
June 1, 2020
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The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
Credit Unions Overcome PPP ‘Nightmare’
May 27, 2020
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Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.
CommonWealth One Makes The Most Of Staying At Home
May 26, 2020
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Employees and employer benefit from homegrown e-learning initiative.
A Credit Union Career Isn’t For Me. Change My Mind. (Part 1)
May 26, 2020
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Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.
How To Stand Out In A Field Of Potential Employers
May 26, 2020
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Doug Fecher, CEO of Wright-Patt Credit Union, dishes on why he joined the credit union industry and how other cooperatives can entice young, up-and-coming leaders to do the same.
Video Banking Comes Of Age In The Time Of COVID-19
May 25, 2020
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Service options that offer a personal touch at a safe distance are gaining in popularity among members and those who serve them.
How To Bring New Hires Up To Speed At A Social Distance
May 25, 2020
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Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.
Culture Managers And Heart Taps Mark Lobby Reopening At Blue FCU
May 18, 2020
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The Wyoming-Colorado credit union is striving to maintain safety and culture as it works to restore operations.
How To Build A Better Collections Process
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Lending Pros Share Pandemic-Fueled Lending Lessons
A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and ...
Lenders On Loan Make Mortgages At Affinity Plus
The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
Credit Unions Overcome PPP ‘Nightmare’
Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide. ...
CommonWealth One Makes The Most Of Staying At Home
Employees and employer benefit from homegrown e-learning initiative.
A Credit Union Career Isn’t For Me. Change My Mind. (Part 1)
Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to ...
How To Stand Out In A Field Of Potential Employers
Doug Fecher, CEO of Wright-Patt Credit Union, dishes on why he joined the credit union industry and how other cooperatives can entice young, up-and-coming leaders ...
Video Banking Comes Of Age In The Time Of COVID-19
Service options that offer a personal touch at a safe distance are gaining in popularity among members and those who serve them.
How To Bring New Hires Up To Speed At A Social Distance
Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.
Culture Managers And Heart Taps Mark Lobby Reopening At Blue FCU
The Wyoming-Colorado credit union is striving to maintain safety and culture as it works to restore operations.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.