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A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability

Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
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Collecting Cannabusiness Deposits In The Evergreen State

Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.
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3 Ways To Ensure Commercial Services Success

An expanded footprint plus three key drivers are crucial to achieving successful commercial business growth at Vantage West Credit Union.
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The Good, The Bad, And The Reserved

The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
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How To Keep The Credit Union’s Beating Heart Running During A CEO Change

Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Callahan Collections

Expert Advice From Analytics Debuts And Do-Overs

Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
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A 16-System Conversion Success Story

Two major conversions at one New Mexico credit union brought about a busy 2018.
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6 Must-Know Metrics From The NCUA’s Financial Performance Reports

Capital adequacy, asset quality, earnings, ALM, productivity, and growth underline quarterly financial performance for credit unions.
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Strong Communication Supports A Smooth Conversion For A New York Credit Union

Corning Credit Union’s online and mobile banking conversion in early 2019 topped off 12 months of careful communication.
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7 Strategies To Support Self-Service

Technology tips to lower call center volumes and deepen interactions with members.
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