AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Top 5 Merchant Payments Trends To Watch For In 2023
May 8, 2023
No Comments
Customer payment expectations continue to shift. From personalized rewards and offers to shopping cart access across platforms, learn more about these important merchant trends.
Want more digital adoption? Start with your staff
May 5, 2023
No Comments
Watch this webinar led by Engageware’s Nina Vellayan and Brad Wittman to learn how credit union staff are the key to building awareness and adoption of digital tools.
Create A Memorable Member Experience By Thinking ‘Connected Ecosystem’
May 1, 2023
No Comments
Features and functions are important, but an impressive experience delivers a connected ecosystem of capabilities across all channels.
5 Tech Tools Your Members Will Love (Plus Real-Life Examples From Credit Unions)
May 1, 2023
No Comments
Credit unions can’t adopt every new piece of technology, so they must focus on the tools and services that deliver an improved experience.
How To Use Conversational AI To Revolutionize Your Credit Union
April 17, 2023
No Comments
ChatGPT is more than just automated responses; it is a precursor for expanded business and more meaningful interaction between the credit union and its members
The Scrum Team’s Work Makes The Dream Work
April 17, 2023
No Comments
An Agile approach to project management is driving business transformation at Grow Financial Credit Union.
How The Summit FCU’s Virtual Branch Marries High Tech And High Touch
April 10, 2023
No Comments
After launching during the pandemic, when brick-and-mortar access was limited, a virtual branch has helped the New York-based cooperative engage members living further afield.
Provide The Best Member Experience With Omnichannel
March 20, 2023
No Comments
Now more than ever, credit unions must be ready to serve new and existing members across a variety of channels.
Maximizing An Effective Platform To Meet Members Where They Are Today
March 8, 2023
No Comments
In this day and age, credit unions must implement innovative technologies flexible enough to keep up with evolving member preferences. There are many avenues a credit union can take to provide the best tools to members, including hiring specialized talent for building proprietary software or outsourcing technology from financial technology companies. Choosing one option over
Is It Time For Your Credit Union To Hire A Videographer?
March 7, 2023
No Comments
Credit unions across the country are creating compelling video content for members, employees, and communities.
Top 5 Merchant Payments Trends To Watch For In 2023
Customer payment expectations continue to shift. From personalized rewards and offers to shopping cart access across platforms, learn more about these important merchant trends.
Want more digital adoption? Start with your staff
Watch this webinar led by Engageware’s Nina Vellayan and Brad Wittman to learn how credit union staff are the key to building awareness and adoption ...
Create A Memorable Member Experience By Thinking ‘Connected Ecosystem’
Features and functions are important, but an impressive experience delivers a connected ecosystem of capabilities across all channels.
5 Tech Tools Your Members Will Love (Plus Real-Life Examples From Credit Unions)
Credit unions can’t adopt every new piece of technology, so they must focus on the tools and services that deliver an improved experience.
How To Use Conversational AI To Revolutionize Your Credit Union
ChatGPT is more than just automated responses; it is a precursor for expanded business and more meaningful interaction between the credit union and its members
The Scrum Team’s Work Makes The Dream Work
An Agile approach to project management is driving business transformation at Grow Financial Credit Union.
How The Summit FCU’s Virtual Branch Marries High Tech And High Touch
After launching during the pandemic, when brick-and-mortar access was limited, a virtual branch has helped the New York-based cooperative engage members living further afield.
Provide The Best Member Experience With Omnichannel
Now more than ever, credit unions must be ready to serve new and existing members across a variety of channels.
Maximizing An Effective Platform To Meet Members Where They Are Today
In this day and age, credit unions must implement innovative technologies flexible enough to keep up with evolving member preferences. There are many avenues a ...
Is It Time For Your Credit Union To Hire A Videographer?
Credit unions across the country are creating compelling video content for members, employees, and communities.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
CRIF Select’s User Forum Shows How To Directly Boost Indirect Lending
Callahan & Associates
The 2025 conference gathered vendors, dealers, lenders, and leaders to focus on successful sailing through turbulent seas.
First Alliance Debuts Mission-Driven Deposits
Aaron Passman
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
20 Years. 6 Roles. 1 Credit Union.
Aaron Passman
Josh Haney’s path to CEO at Perfect Circle Credit Union began at the teller line and wound through multiple departments, with each new role preparing him to take the helm.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
Aaron Passman
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Guidance For Credit Unions Providing Medicare And ACA To Senior Members
Callahan & Associates
Healthcare coverage and education is a natural extension of the service and advocacy credit unions already provide.
Can Credit Union Performance Data Predict A World Series Victory?
Tony Waltrich
When the postseason heats up, Callanan lets credit union balance sheets take a swing at the 2025 fall classic.
Cybersecurity Is A Team Sport At Shoreline Hometown
Marc Rapport
The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
The Big Bill Leads To An Even Bigger Student Lending Opportunity For Credit Unions
Callahan & Associates
Upcoming legislative changes position credit union student lending to meet soaring demand.