Washington

Features

The Overlooked Female Market

Women may earn less than men, but they wield greater power as the family’s key financial decision maker.
Features

Understanding The Value Of Early Adopters

Members who more readily accept new self-service options are a market segment worth cultivating.
Industry Insights

NACHA Throws Open Three Windows

Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Features

At The Intersection Of Business And Technology

BECU’s head of Internet talks strategy and skill set in a changing financial services environment.
Graph Of The Week

4 Trends In Marketing Spend

Marketing expenses, measurable goals, and more in this Graphic Of The Week.
Features

Gaining Influence In A Metropolitan Area

University Federal Credit Union is a mover and shaker in Central Texas.
Features

The Link Between Call Centers And Net Promoter Scores

The kind of service that boosts the scores also serves as a guide for improving call center operations.
Industry Insights

The Importance Of Finance In Financial Services

This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
Features

A CFO’s Lessons From $10 Billion And Beyond

Tips from BECU on how to manage growth and risk under increased regulator scrutiny.
Features

Boost Business Loans With A Credit Card

Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.

Calling All CFOs

Unlock insights during Financial Performance Week on CreditUnions.com — data, analysis, and strategies to help credit union leaders interpret trends, manage balance sheets, and drive smarter growth.

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Membership And Annual Member Growth, 06.30.25

Member Momentum Is At A Crossroads

Member growth at U.S. credit unions is slowing, and credit unions are working to reignite growth, deepen engagement, and increase competitiveness amid shifting preferences and economic headwinds.

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