What’s In A Name: Chief Community And Public Affairs Officer
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
Matthew Reidy helps Sandia Laboratory FCU leverage the power of data to increase innovation and member value.
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Ivy Glover is one year into making sure DEI is more than just a buzzword at the Buckeye State’s biggest credit union.
Emma Hayes brings a career built on a commitment to inclusion and internal development for her new role at SECU.
Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.
Grant Gallagher leads from the intersection of member education and public relations to build brand and impact at his New Jersey credit union.
At Together Credit Union, ensuring pillars aren’t silos is at the heart of creating a change culture based on data and collaboration.
Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
Diann Hollen-Stansbury keeps processes and technology flowing at BluCurrent Credit Union.

As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.

How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.

As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.

Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.

What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.

Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.

CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.

By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.

AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.