On-Demand Webinars
Looking for inspiration on key topics facing credit unions? Browse our archive of on-demand industry webinars.
Harnessing Predictive Analytics For Superior Member Personalization
In this webinar, experts in data, product and marketing will demonstrate how predictive analytics can transform your member interactions and drive unparalleled satisfaction.
Never Having To Pay Employee Benefits Again
There are many misconceptions around NCUA’s 701.19 regulation and how it can be utilized to the benefit of a credit union. In the past, credit unions have used strategies like COLI/BOLI, Split-dollar plans, 457(f), and other investments mainly for executive benefits. However, the feedback Credit Union Benefit received for their credit union clients was that
A Guide to Empowering Employees & Increasing Operational Efficiency
Watch now to explore the essential role of Knowledge Management in enhancing operational efficiency and employee engagement.
How Credit Unions Are Embracing & Thriving In Hybrid Work Models
A panel of credit union leaders share their experiences of not only embracing hybrid work models but thriving in them. From the strategy behind their arrangements to adjustments made along the way, panelists will discuss their experiences, key lessons learned, and advice for others. Panelists include: • Chris Gomez, president & CEO of Heritage Family
1Q24 Trendwatch
Join us for an insightful discussion on the latest trends impacting credit unions in 2024. Hosted by Jay Johnson, Chief Collaboration Officer, and Will Hunt, Director of Industry Analytics at Callahan & Associates. This webinar will explore key economic developments, credit union performance highlights, and innovative strategies to navigate slow growth while uncovering new opportunities.
How AI Can Alleviate Pain Points For Members
Use cases for AI in financial services are still limited, but University Federal Credit Union (UFCU, $4.0B, Austin, TX) is showing how new technology can alleviate pain points and reduce friction. After determining that check holds were slowing down service, which was causing members to wait in line to deposit checks with a teller rather
All Things CDFI: Recertification, Grants and Greenhouse Gas Reduction Awards
Watch CU Strategic Planning’s experts discuss: Recertification – what needs to be done NOW to retain your certification and how CU Strategic Planning can help you with 2023 and 2024 data. The new certification standards – how to work with them to benefit your credit union, and how the new reg impacts current CDFI awards. Greenhouse
2024 Credit Card Market Overview
Watch the following webinar to explore how credit unions are performing against dominant credit card issuers and what to expect in 2024.
NCUA’s 2024 Supervisory Priorities
During this insightful session, Callahan’s industry analytics experts will break down three key focus areas for credit union leaders: liquidity, credit, and interest rate risk.
2024 Innovation Series: Innovations In Member Experience (AI Edition)
Dive into the world of AI-driven member experiences in the Innovations In Member Experience.
How Service CU Doubled Pre-Approved Loan Funding Online
Join Service Credit Union’s VP of Marketing and Digital Strategy, Tyler Kuhn, and Confer for a discussion on how Service CU modernized its pre-approved lending experience with a more member-centric digital platform.
How Credit Unions Are Rethinking Loan Payments
Join us for a discission on how Alabama Credit Union transformed loan payments from a manual, call-center-driven process into a modern, multi-channel member experience.
Digital Banking And Forging Long-Lasting Relationships With Young Members
Alexey Krasnoriadtsev, CEO of Boucoup, a family banking platform for community financial institutions, discusses how credit unions can build lasting relationships with young members by engaging them in financial systems designed for their well-being. The conversation highlights the importance of reaching younger generations early rather than waiting until they are established adults with credit histories. […]
What Gallup’s New Consumer Research Means For Credit Union Growth Strategy
Watch this webinar to explore surprising new Gallup research on how consumers perceive credit unions—and what the findings could mean for your growth strategy.
Being Tax Exempt Doesn’t Protect You From This Hidden Tax
Join Credit Union Benefit as they go over the "hidden tax” that touches every credit union, and how you can get around it.
From Footprint to Future: How Successful Credit Unions Drive Growth with a Brand-to-Branch Strategy
Join Adrenaline for a dynamic discussion on how credit unions are aligning branch strategy, brand strength, and member experience to drive measurable growth.
Trendwatch 1Q26
Join Callahan & Associates for a live, data driven look at 1Q26 credit union industry performance.
Strategic Outlook 2026: Credit Card Market Trends Driving Issuer Success
Join Elan Credit Card and TRK Advisors as they break down how credit unions stack up against major credit card issuers, what to anticipate throughout 2026, and some thoughts on recent legislative proposals.
Where ALM Falls Short: A Data-Driven Look at DDA Behavior
Explore how balance behavior, rate sensitivity, and runoff risk shape funding stability—and what it means for ALM, liquidity, and margin protection.
Understanding The Lending Recall Gap
TruStage shares how credit unions can rethink payment protection by addressing the lending recall gap in today’s high‑pressure lending environment. As member interest in protection products continues to rise, the discussion highlights why single, late‑stage offers often fail to stick—and how weak lending recall can lead to missed moments and increased risk for both members […]