On-Demand Webinars

Join payment experts from SWBC and Visa for a discussion on how a comprehensive strategy for payment acceptance will impact operations, customer experience, and financial performance.

Learn why and how the credit union industry is redefining what a CRM can be and what this means for your organization.

Join Alix Patterson, partner at Callahan & Associates, for a discussion about how credit unions are bringing members into the conversation and taking action to ensure their cooperatives remain all about their members.

Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live webinar with Callahan senior vice president Chris Howard and associate vice president of analytics and business development, Sam Taft.

Credit Union Tableau User Group: September 2018

Join Callahan’s AVP of analytics, Sam Taft, and VP of marketing, Alexandra Gekas, for this 30-minute webinar recapping our 2018 CRM survey findings.

Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.

In the first of our CU Innovation Webinar series, we’ll take take you through the three essential pillars of member experience management and show how your credit union can implement each one to continuously meet and exceed member expectations.

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

Jon Jeffreys, managing partner of Callahan & Associates explores the tough questions credit unions are beginning to ask themselves and what steps you can take to ensure relevancy.