Industry Press

The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.

Date

Eltropy and Sync 1 Systems Announce Integration to Streamline Loan Origination for Community Financial Institutions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an integration with Sync 1 Systems, a provider of advanced loan origination software (LOS). This collaboration will empower CFIs to enhance their lending processes by integrating Eltropy’s communication tools directly into Sync 1’s loan origination workflow.

Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era

The third annual Eltropy Leadership Summit, held August 26-28, 2024, at the Sundance Mountain Resort in Utah, has concluded, leaving attendees with renewed commitment to focus on their communities and strategies for strengthening financial security and fraud prevention in a digital and AI-driven age. Organized by Eltropy, the leading AI-powered conversations platform for community financial

Eltropy Leadership Summit 2024 to Spotlight “Safe AI” in Community Banking

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced that its upcoming 2024 Leadership Summit will feature a special focus on “Safe AI” in the financial sector. The third annual Eltropy Leadership Summit, scheduled for August 26-28, 2024, at the picturesque Sundance Mountain Resort in Utah, will bring together thought leaders,

Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024

Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its previous placements at No. 2,909 in 2022 and No. 618 in 2023. This impressive ranking is a result of Eltropy’s 1,023% three-year growth rate, placing the company among the top performers in the Software category.

Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is proud to announce that Saahil Kamath, Head of AI Products, will be speaking today at the LSCU VISION Conference in Miramar Beach, Florida. Kamath will participate in the conference’s innovative “Shark Tank” session, sharing insights on the incredible potential of generative AI in

Eltropy Leads Credit Unions and Community Banks into New “Safe AI” Era with Comprehensive AI Suite

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the general availability of the industry’s most advanced Safe-AI suite built exclusively for credit unions and community banks. The comprehensive suite includes AI Agents, AI Assistants, and AI Intelligence, designed to enhance service, operational efficiency, and provide better conversation intelligence for credit

AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy’s Leadership Summit

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), announced its third annual Leadership Summit, scheduled for August 26 – 28, 2024, at the picturesque Sundance Mountain Resort in Utah. This exclusive event brings together C-suite executives and leaders from credit unions and community banks for an immersive experience focused on innovation, growth,

Eltropy Announces Key Enhancements to Unified Conversations Platform

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. These improvements include Voice+, a modern voice and contact center solution, SBR 2.0 for advanced skill-based routing, Lobby Management features, and additional productivity-boosting updates.

Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies

AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, Calif. – June 13, 2024 – Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is hosting a series of webinars, providing timely guidance on combating fraud and dealing with the impact of

Eltropy EMERGE 2024 User Conference Brings the Hottest Topics for Credit Unions into Focus, Launches Customer Community

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), hosted its annual EMERGE 2024 user conference last week in Santa Clara, California. The sold-out event brought together 250+ credit union leaders, industry innovators, and Eltropy experts to learn about the latest technologies shaping the future of community banks and credit unions. Eltropy also

Eltropy Launches Voice+, Unifying Voice and Digital for Community Financial Institutions

Eltropy, a pioneering conversations platform for credit unions and community banks, today launched Voice+, integrating traditional voice capabilities with digital channels like text messaging, video, and chat into a unified contact center solution. Voice+ provides a “single pane of glass” experience for agents to seamlessly handle voice and digital interactions, with unified routing, AI agents

Eltropy Takes Center Stage at Over 15 Credit Union Events in Two Months

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the company’s accelerating momentum in the credit union market. Over the next two months, Eltropy will participate in more than 15 credit union events and partner conferences to showcase its industry-leading Unified Conversations Platform.

Eltropy Announces Speaker Lineup for EMERGE 2024 — the Premier Event Bringing Generative AI Learning Center Stage for Credit Unions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today unveiled the speaker lineup for its annual EMERGE 2024 user conference. The three-and-a-half day event, taking place May 14-17 in Santa Clara, California, brings together the Eltropy, credit union, and community bank communities for learning, fun, and building connections.

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference Ashish Garg and Jenn Quinn from Eltropy to highlight AI’s potential for improving community bank and credit union loan servicing and collections MILPITAS, Calif. – March 20, 2024 – Eltropy, the leading AI-powered unified conversations platform for community financial institutions, will showcase its

The Largest Credit-Union Advocacy Event to Showcase Eltropy’s AI-Powered Unified Digital Conversations Platform

The Largest Credit-Union Advocacy Event to Showcase Eltropy’s AI-Powered Unified Digital Conversations Platform Eltropy CEO Ashish Garg, a staunch advocate for credit unions, will demonstrate how Generative AI is transforming community financial institutions at the Governmental Affairs Conference MILPITAS, Calif. — February 26, 2024 — Eltropy, the leading AI-powered conversations platform for community financial institutions

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024 Digital conversations platform leader surpasses 40 key partnerships with fintech leaders to elevate AI-powered member engagement for credit unions and community banks MILPITAS, Calif. – February 8, 2024 – Eltropy, the leading AI-powered conversations platform for credit unions and community banks (CFIs), announced

Eltropy Announces e-Merge 2024 User Conference

Eltropy, the leading digital communication solutions for credit unions and community banks, will host its second annual user conference e-Merge 2024 on May 14-17 at the Santa Clara, California Marriott. This can’t-miss event will bring together over 400 financial services innovators to delve deep into AI and how it’s transforming the world around us.

Eltropy Streamlines In-Branch Experiences With New Lobby Management Solution

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced the launch of Lobby Management – a new capability to create better branch lobby experiences. Part of Eltropy’s Unified Digital Conversations Platform’s suite of Branch Management portfolio, Lobby Management empowers branch managers to manage walk-in customer flow effectively, all while providing members

Eltropy Celebrates 600 Customer Milestone

Eltropy, the leading digital conversations platform, announced today it has surpassed 600 community financial institutions (CFI) customers, becoming the fastest fintech company in the CFI space to achieve this milestone. As part of the achievement, the company announced it is boosting investments in Generative AI and product R&D by 36% in 2024. Eltropy’s Generative AI

Magnifi Financial and Eltropy Partner to Pioneer Industry-Defining Generative AI Solutions

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), and Magnifi Financial have partnered to introduce cutting-edge generative AI solutions designed to overcome the friction of traditional support and employee training to deliver exceptional member and employee experiences. Powered by CFI-specific large language models (LLMs), Eltropy’s generative AI tools are bringing efficiency and

Eltropy Announces Integration with Portico from Fiserv for Enhanced Credit Union Member Engagement

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced its integration with Portico® from Fiserv, a full-service account processing platform. This integration empowers credit unions utilizing Portico to harness Eltropy’s cutting-edge technology, including advanced Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all consolidated within a single platform.

Ashish Garg, CEO of Eltropy Wins BAI Global Innovation 2023 Rising Star Award

Ashish Garg, Co-founder and CEO of Eltropy, the leading digital conversations platform for community financial institutions (CFIs), has been recognized for his contributions to financial services by the BAI (Bank Administration Institute) with the BAI Global Innovation 2023 Rising Star Award. ​​

Eltropy CEO Ashish Garg Named Finalist for Credit Union Times LUMINARIES Award

Ashish Garg, Co-founder and CEO of Eltropy, has been named a finalist for the 2023 Credit Union Times LUMINARIES Awards in the Executive Leadership category. The Credit Union Times LUMINARIES Awards celebrate organizations and individuals who drive innovation and meaningful progress in the credit union industry.

Eltropy Unveils Industry’s First Unified Digital Conversations Platform for CFIs

Eltropy announced today that it has revamped its Video Banking and fully integrated it with its Enterprise Texting, Digital Contact Center and AI capabilities that comprise its Unified Digital Conversations Platform—which now offers the industry’s first, completely unified approach to a community financial institution’s (CFIs) conversations with its members and customers.

Discover How Eglin Federal Credit Union is Leveraging Eltropy’s AI Agent Product for Member Engagement and Growth

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced an upcoming webinar that will delve into the remarkable benefits of their AI Voice and AI Chat agent products for community financial institutions (CFIs). Scheduled for Thursday, Sept. 21 at noon ET, the webinar will feature Eglin Federal Credit Union, which is leveraging

Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...
Making A Difference

GreenState teams up with local Brewery to make a greener Iowa

Big Grove Brewery and GreenState Credit Union have announced the release of the fourth annual A Greener State of Mind, ...
Charity Events

1st MidAmerica Credit Union Delivers $30,000 in Grant Funds

1st MidAmerica Credit Union delivered $30,000 in grant funds to local small businesses in partnership with the Federal Home Loan ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 13, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Supports Successful Education Program at CSU Long Beach

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Eltropy and Sync 1 Systems Announce Integration to Streamline Loan Origination for Community Financial Institutions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an integration with Sync 1 Systems, a ...
Operations & HR

United Federal Credit Union Celebrates Allentown Branches, New Regional Market with Ribbon Cutting Ceremony

United Federal Credit Union (United) celebrated its newest region in Allentown, Pennsylvania with a ribbon cutting ceremony on Tuesday, September ...
Making A Difference

SouthLight Healthcare Awarded $500,000 Grant to Help Expand Access to Outpatient Treatment Services

– SECU Foundation awarded a $500,000 grant to SouthLight Healthcare, one of the area’s leading non-profit providers of outpatient and ...
Marketing

Alloya’s Leadership Symposium Celebrates its Tenth Year in Nashville

Alloya Corporate Federal Credit Union proudly celebrated the tenth anniversary of its Credit Union Leadership Symposium in Nashville, Tennessee last ...
Making A Difference

SECU Foundation Supports Disaster Preparedness with $250,000 Contribution to Feeding the Carolinas

SECU Foundation has awarded a $250,000 grant to Feeding the Carolinas (FTC) for the non-profit’s disaster preparedness efforts in North ...
Charity Events

UMassFive Donates Thousands of Personal Care Items to Local Survival Centers

UMassFive College Federal Credit Union is thrilled to announce the success of its personal care items drive, which was held ...
Operations & HR

United Federal Credit Union Recognized as Global Workplace Leader

Already recognized as one of the Top 100 Workplaces in North America, United Federal Credit Union has earned a new ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 06, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Lending

CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Technology

Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition

For the fourth consecutive year, Sound Credit Union (Sound) and the University of Washington Tacoma’s (UWT) Milgard Center for Business Analytics are inviting entrepreneurs to ...
Marketing

Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit

Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased to announce the release of its 2025 Media ...
Operations & HR

Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance

Susanne Miller has been hired as the new senior vice president over Accounting and Finance for Redwood Credit Union.
Other

State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees

The State Employees Association of North Carolina has announced its support and endorsement for Robert Brinson, Mark Fleming, Stelfanie Williams, ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era

The third annual Eltropy Leadership Summit, held August 26-28, 2024, at the Sundance Mountain Resort in Utah, has concluded, leaving ...
Strategic Partnerships

ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration

ASA, an embedded App Store as a Service provider, today announced a long-term strategic partnership with Sharetec, a web-based core ...
Making A Difference

GTE Financial Celebrates Excellence: Dr. Traci’s House Among Top 15 Finalists At Inaugural Business Ambassador Awards

GTE Financial is dedicated to providing financial solutions, personalized service, and exceptional value to small businesses. The Business Ambassador Awards ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...
Making A Difference

GreenState teams up with local Brewery to make a greener Iowa

Big Grove Brewery and GreenState Credit Union have announced the release of the fourth annual A Greener State of Mind, ...
Charity Events

1st MidAmerica Credit Union Delivers $30,000 in Grant Funds

1st MidAmerica Credit Union delivered $30,000 in grant funds to local small businesses in partnership with the Federal Home Loan ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 13, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Supports Successful Education Program at CSU Long Beach

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Eltropy and Sync 1 Systems Announce Integration to Streamline Loan Origination for Community Financial Institutions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced an integration with Sync 1 Systems, a ...
Operations & HR

United Federal Credit Union Celebrates Allentown Branches, New Regional Market with Ribbon Cutting Ceremony

United Federal Credit Union (United) celebrated its newest region in Allentown, Pennsylvania with a ribbon cutting ceremony on Tuesday, September ...
Making A Difference

SouthLight Healthcare Awarded $500,000 Grant to Help Expand Access to Outpatient Treatment Services

– SECU Foundation awarded a $500,000 grant to SouthLight Healthcare, one of the area’s leading non-profit providers of outpatient and ...
Marketing

Alloya’s Leadership Symposium Celebrates its Tenth Year in Nashville

Alloya Corporate Federal Credit Union proudly celebrated the tenth anniversary of its Credit Union Leadership Symposium in Nashville, Tennessee last ...
Making A Difference

SECU Foundation Supports Disaster Preparedness with $250,000 Contribution to Feeding the Carolinas

SECU Foundation has awarded a $250,000 grant to Feeding the Carolinas (FTC) for the non-profit’s disaster preparedness efforts in North ...
Charity Events

UMassFive Donates Thousands of Personal Care Items to Local Survival Centers

UMassFive College Federal Credit Union is thrilled to announce the success of its personal care items drive, which was held ...
Operations & HR

United Federal Credit Union Recognized as Global Workplace Leader

Already recognized as one of the Top 100 Workplaces in North America, United Federal Credit Union has earned a new ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 06, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Lending

CU Student Choice and Directions Credit Union Offer New Financing Option for Aviation Maintenance Trainees

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated ...
Technology

Sound Credit Union and UW Tacoma’s Milgard Center for Business Analytics Announce Statewide FinTech Competition

For the fourth consecutive year, Sound Credit Union (Sound) and the University of Washington Tacoma’s (UWT) Milgard Center for Business Analytics are inviting entrepreneurs to ...
Marketing

Callahan & Associates’ Announces New 2025 CreditUnions.com Media Kit

Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased to announce the release of its 2025 Media ...
Operations & HR

Redwood Credit Union Welcomes Susanne Miller as Senior Vice President of Accounting and Finance

Susanne Miller has been hired as the new senior vice president over Accounting and Finance for Redwood Credit Union.
Other

State Employees Association of North Carolina (SEANC) Announces its Endorsement of SECU’s Board-Nominated Candidates Citing Their Representation for State Employees

The State Employees Association of North Carolina has announced its support and endorsement for Robert Brinson, Mark Fleming, Stelfanie Williams, ...
Industry Analysis & Trends

Eltropy Leadership Summit 2024 Concludes, Highlighting Community Focus and Financial Security in an AI Era

The third annual Eltropy Leadership Summit, held August 26-28, 2024, at the Sundance Mountain Resort in Utah, has concluded, leaving ...
Strategic Partnerships

ASA and Sharetec Partner to Transform Credit Union, Fintech Collaboration

ASA, an embedded App Store as a Service provider, today announced a long-term strategic partnership with Sharetec, a web-based core ...
Making A Difference

GTE Financial Celebrates Excellence: Dr. Traci’s House Among Top 15 Finalists At Inaugural Business Ambassador Awards

GTE Financial is dedicated to providing financial solutions, personalized service, and exceptional value to small businesses. The Business Ambassador Awards ...

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES Emerge judging panel.

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the Product Innovation, Payment Solutions category. ...

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and Credit Union Advisory Council. Members ...

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of the fastest growing credit unions ...

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping turn the dream of homeownership ...

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both Synergent and Jack Henry traveled ...
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