A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
How Keesler FCU is using a marketing systems manager to springboard into enterprise-level business intelligence.
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their consumer data. Call it business intelligence. Call it member analytics. There are more names, too, for the rapidly developing techniques and technology used to drive better decision-making and improve internal
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.
CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
A longstanding program that spotlights small businesses and local organizations deepens ties and reinforces the credit union’s commitment to community prosperity.
Regardless of what’s going on politically, the needs for education financing won’t wait.
The Texas cooperative takes fun and philanthropy to the next level with a real-world business challenge that raised more than $57,000 for charity in one semester alone.
For the first time in 15 years, salary growth for loyal employees outpaces those who leap from job to job.
Data analytics help credit unions identify and serve unmet credit needs that result in enhanced member satisfaction and loyalty.
Intuitive design, advanced security, and ongoing innovation helps credit unions secure their future in a financial industry full of tech-savvy members.
With an eye toward sustainable success, a grant program in North Carolina empowers small nonprofits to fulfill their missions.
Recent drops in consumer sentiment indicators reveal a complex mix of financial pessimism, political influence, and generational divides.
Cut through the noise and unlock growth with five bold tips to sharpen your targeting, master new channels, harness AI, and market like a pro.
Protection products offer a range of benefits that safeguard a borrower’s peace of mind while simultaneously buckling up their financial security.