A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their consumer data. Call it business intelligence. Call it member analytics. There are more names, too, for the rapidly developing techniques and technology used to drive better decision-making and improve internal
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.
CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Is your credit union considering a dive into the world of analytics? You might be readier than you realize. Tapping into data that will help you identify what members need involves nothing more than asking a question and using information already on hand to answer it I’m not downplaying the power of comprehensive data dives
Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
CDFIs offer loans, investments, and financial education to individuals and businesses that might not have access to traditional banking services. Learn more about these financial first responders.
As the nation’s largest community development credit union, Suncoast is a force for development, collaboration, and innovation.
From focus groups to influencer marketing, two credit unions share why advisory boards are a valuable tool for any credit union.
Credit unions have the power to change lives — and they shouldn’t be afraid to use it.
Recruitment and retention, emotional loyalty, and more were key topics during the second day of the Austin event.
Financial wellness, AI, and a fresh coat of paint are all making a major impact for credit unions and banks across the country.
A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price tag.
A who’s who and what’s up among providers for the credit union industry’s most critical piece of technology.
Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
Data Analytics Doesn’t Need To Be Daunting