COVID-19

The Disaster Before The Disaster

Wright-Patt Credit Union decided it wasn’t enough to follow its continuity plan in the face of the COVID-19 pandemic. Lessons learned from a 2019 disaster provided guidance in newly uncertain times.

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Features

Fighting Off Pandemic-Inspired Fraudsters

Credit unions, insurers, and suppliers share tech tools for educating staff and members as fraudsters target coronavirus relief channels.
Callahan Collections

How To Use Analytics To Identify At-Risk Members

Three credit unions share what they’re learning at the leading edge of data diving to spot troubling trends and troubled members as the movement deals ...
Features

Why 2 Credit Unions Are Reserving More For Loan Risk

CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Features

The Disaster Before The Disaster

Wright-Patt Credit Union decided it wasn’t enough to follow its continuity plan in the face of the COVID-19 pandemic. Lessons learned from a 2019 disaster ...
Features

Macro Overiew And Industry Trends (1Q20)

The longest economic expansionary period in U.S. history has come to an end. What else should credit unions know at first quarter?
CUSP Archives

Industry Trends: COVID-19 (1Q20)

First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Features

How 6 Credit Unions Cope With Mortgage Madness

Rate locks and staffing boosts are two ways credit unions are pushing through mortgage applications in today’s ultra-low rate environment.
Features

COVID-19’s Impact On The Payments Industry

Card issuers need to create a robust and fluid approach to risk management while balancing cardmember servicing and stress.
Features

7 Credit Unions. 2 Questions About Prepping For More Pandemic Fallout

Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
Features

A Major Metro Partnership Provides Grants To City Workers

When the coronavirus pandemic created economic hardship for Atlanta contract workers, the city turned to a local credit union to disburse tax-free funds and bridge ...
Map of the United States showing the number of CDFI‑designated credit unions in each state.

CDFIs By The Numbers

CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.

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