The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Building Credit and Confidence Together
New Horizon Federal Credit Union
This story is about a member who purchased a used vehicle from his dad, which became his first car with a payment and gave him the opportunity to begin building his credit. After successfully paying off the loan, he was able to build his credit score to 750, allowing him to co‑sign on his girlfriend’s […]
A Lifeline During Unrelenting Change
Commodore Perry Federal Credit Union
A long-time member, who relocated out of state several years ago, has continued to maintain her banking relationship with the credit union. Since her move, she has faced a series of difficult personal and financial challenges. After being diagnosed with a tumor that required treatment, her work hours were significantly reduced, which led to financial […]
Finding Financial Breathing Room
New Horizon Federal Credit Union
This story is about a single male member who had taken a month off work due to switching jobs and came in looking for help properly budgeting his finances. During our meeting, we reviewed his pay dates, monthly bills, and discussed how adjusting the timing of some expenses could improve his overall monthly outlook. The […]
Stability For A Father And Three Daughters
California Credit Union
A father in his late 50s was struggling to secure a home loan due to the financial challenges of a divorce after 20 years of marriage. He was referred to me by a partner to help finance a vehicle he received as part of the divorce settlement. The situation was especially difficult because the car […]
Commitment That Led To The Keys
Commodore Perry Federal Credit Union
A married couple came to us seeking a mortgage to purchase a family home. One member’s grandmother was moving into assisted living, and they were determined to keep the home in the family. They had been actively participating in our BOSS program to prepare for budgeting a mortgage payment and understanding the full costs of […]
Belief In A Determined Parent
Molokai Community Federal Credit Union
A member was experiencing significant difficulty making ends meet and wanted help consolidating her debt, paying off higher-interest loans, and getting slightly ahead financially. She was the first member I worked with in our Resource Center, which was created to support our community with financial literacy, debt consolidation guidance, assistance with loan and job applications, […]
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
Vizo Financial’s July 2026 Education Calendar
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State