Through its work with the Compassion Center, an organization serving people experiencing poverty or homelessness, Family Savings Credit Union learned about a struggling member. Hear how the credit union and the member worked together to turn a hopeless situation into a hopeful one.  

Each spring, RiverFall Credit Union awards three college tuition scholarships to graduating high school seniors. Below is an excerpt from an essay submitted by one of the 2026 recipients. “Being a member of RiverFall Credit Union has had a meaningful impact on both my family and my personal perspective, especially through an experience that taught […]

A member, who has been with Langley since 2015, came to us feeling overwhelmed after receiving a notice from an outside company regarding an outstanding balance tied to a past medical expense. The notice indicated that his promotional period was ending and, if the balance was not paid in full by mid-April, more than $9,000 […]

A member visited the branch requesting help initiating a wire transfer. When Marina sat down with him, she began by asking about the purpose of the transfer. He shared that the money was intended to help his granddaughter with her education. Marina noticed he had recently consolidated his savings into one account and was attempting […]

RVA Financial Federal Credit Union has proudly granted $4.1 million in mortgages, enabling residents of the City of Richmond to achieve their dreams of homeownership. We have a truly inspiring success story featuring one of our members who re-entered society after being in the corrections system. Through our credit coaching, he increased his credit score […]

After his wife passed on, a member came in just as lost as he could be. In their 60 years of marriage, she’d always handled the finances, and he didn’t even know where to start. He’d gathered up what he could —including her death certificate — but you could see plain as day he was […]