The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

A Financial Checkup Changed Everything

Service 1st Federal Credit Union

When Maria walked in for her Financial Checkup, the first thing I noticed wasn’t her paperwork — it was the exhaustion on her face. A single mother of three, she was working two jobs and surviving on just a few hours of sleep. Every minute and every dollar already had a purpose. Missing work wasn’t […]

A Helping Hand At The Right Time

New Horizon Federal Credit Union

This story is about a member who is a regular at our high school branch. When he first came in to open his account, he did not know much about banking and had many questions. We were able to set him up with his own checking and savings accounts that only he had access to. […]

From Employee To Entrepreneur

AltaOne Federal Credit Union

When the owners of Bakersfield Carpet Cleaning, a trusted family-owned business, decided it was time to retire, it marked the end of one chapter and the beginning of another. For Britany L., a single mother working a 9-to-5 as an accountant, it was the opportunity she had been waiting for. Ready to take a leap […]

Building Credit and Confidence Together

New Horizon Federal Credit Union

This story is about a member who purchased a used vehicle from his dad, which became his first car with a payment and gave him the opportunity to begin building his credit. After successfully paying off the loan, he was able to build his credit score to 750, allowing him to co‑sign on his girlfriend’s […]

A Lifeline During Unrelenting Change

Commodore Perry Federal Credit Union

A long-time member, who relocated out of state several years ago, has continued to maintain her banking relationship with the credit union. Since her move, she has faced a series of difficult personal and financial challenges. After being diagnosed with a tumor that required treatment, her work hours were significantly reduced, which led to financial […]

Finding Financial Breathing Room

New Horizon Federal Credit Union

This story is about a single male member who had taken a month off work due to switching jobs and came in looking for help properly budgeting his finances. During our meeting, we reviewed his pay dates, monthly bills, and discussed how adjusting the timing of some expenses could improve his overall monthly outlook. The […]

Strategic Partnerships

Canvas Credit Union Becomes an Owner in DaLand CUSO

DaLand CUSO, the credit union industry’s definitive provider for core-integrated digital assets, today announced that Canvas Credit Union has become ...
Technology

2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings

Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the ...
Operations & HR

Corporate Central Welcomes Nikkita Martino as Relationship Development Manager

Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development ...
Other

Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025

Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 9, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Altamaha Federal Credit Union Enters New Technology Partnership with Synergent

WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements ...
Personnel Promotions

DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS

Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
Other

The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026

Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
Operations & HR

ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler

Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Strategic Partnerships

Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance

Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Strategic Partnerships

Richland Federal Credit Union Partners with Synergent in New Technology Agreement

WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Making A Difference

Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits

Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
Other

LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026

LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Other

Sharetec Appoints New Chief Information & Security Officer

Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Making A Difference

Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees

As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
Personnel Promotions

For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO

Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
Other

CU NextGen Acquires Constellation Digital Partners

CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Operations & HR

Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist

Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
Operations & HR

LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire

LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Other

Vizo Financial’s January 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health

A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Operations & HR

Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California

SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
Other

ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion

The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
Making A Difference

SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season

SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Personnel Promotions

Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists

Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
Technology

BCU Named A Computerworld 2026 Best Place To Work In IT

BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
Personnel Promotions

ALM First Promotes Sherwin to Principal, Adds New Role for Haley

Dallas, Texas – ALM First recently promoted Ryan Sherwin to Principal and named current Chief Investment Officer, Jason Haley, President of ...
Industry Analysis & Trends

Baker Market Update – Week in Review: December 19, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO

Wichita, KS, December 19, 2025. Millennium Corporate Credit Union announced today the appointment of Haley DaVee as its next President ...
Making A Difference

SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina

State Employees’ Credit Union (SECU) has provided a $125,000 donation to MANNA FoodBank to support hunger relief efforts in Western ...
Strategic Partnerships

Canvas Credit Union Becomes an Owner in DaLand CUSO

DaLand CUSO, the credit union industry’s definitive provider for core-integrated digital assets, today announced that Canvas Credit Union has become ...
Technology

2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings

Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the ...
Operations & HR

Corporate Central Welcomes Nikkita Martino as Relationship Development Manager

Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development ...
Other

Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025

Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded ...
Industry Analysis & Trends

Baker Market Update – Week in Review: January 9, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Altamaha Federal Credit Union Enters New Technology Partnership with Synergent

WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements ...
Personnel Promotions

DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS

Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
Other

The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026

Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
Operations & HR

ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler

Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Strategic Partnerships

Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance

Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Strategic Partnerships

Richland Federal Credit Union Partners with Synergent in New Technology Agreement

WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Making A Difference

Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits

Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
Other

LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026

LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Other

Sharetec Appoints New Chief Information & Security Officer

Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Making A Difference

Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees

As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
Personnel Promotions

For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO

Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
Other

CU NextGen Acquires Constellation Digital Partners

CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Operations & HR

Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist

Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
Operations & HR

LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire

LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Other

Vizo Financial’s January 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health

A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Operations & HR

Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California

SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
Other

ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion

The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
Making A Difference

SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season

SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Personnel Promotions

Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists

Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
Technology

BCU Named A Computerworld 2026 Best Place To Work In IT

BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
Personnel Promotions

ALM First Promotes Sherwin to Principal, Adds New Role for Haley

Dallas, Texas – ALM First recently promoted Ryan Sherwin to Principal and named current Chief Investment Officer, Jason Haley, President of ...
Industry Analysis & Trends

Baker Market Update – Week in Review: December 19, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO

Wichita, KS, December 19, 2025. Millennium Corporate Credit Union announced today the appointment of Haley DaVee as its next President ...
Making A Difference

SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina

State Employees’ Credit Union (SECU) has provided a $125,000 donation to MANNA FoodBank to support hunger relief efforts in Western ...

CASE Credit Union and Team One Credit Union Announce Strategic Partnership

CASE Credit Union and Team One Credit Union announce a strategic partnership and planned merger, bringing together two Michigan-based credit unions, each with more than ...

Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments

Alogent has been named a finalist in three categories at the PayTech Awards, earning recognition for Best AI Solution – Fraud Prevention & Combat for ...

Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network

Quavo, Inc. (“Quavo”), the leading AI disputes technology partner and strategic advisor for financial institutions and technology companies, today announced findings from an internal data ...

Meriwest Credit Union Celebrates 65 Years of Member Focused Service

We’re proud to celebrate 65 years of partnership, progress, and community impact. From our roots serving IBM employees to supporting a diverse and growing membership ...

LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability

LANSING, Mich. — For many participants, the Pathway to Financial Transformation program represents more than financial education — it’s a stepping stone to greater stability, ...

Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact

I’m sharing a story from 3Rivers Credit Union on how our employee-led giving campaign has generated more than $1.5 million in community impact through United ...
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