Last year, I was approached by an elderly lady to help with some financial issues she had fallen upon. She shared a home with her daughter, who had unfortunately recently passed, and the two had shared expenses, which left her in financial distress. She had seven high-interest credit cards and was paying well over $580 […]

When one of our long-standing members struggled to secure an auto loan elsewhere, we stepped in. Not only did we approve a loan as an exception, but we also helped the member find a reliable vehicle that fit within our lending guidelines. This vehicle gave the member the freedom to get to work, school, and […]

A well-known regular at the Plant City branch stops in frequently to check her account and spend time with the staff. During one visit, she shared the heartbreaking news that Hurricane Melissa had devastated her hometown in Jamaica. Her childhood home, along with the homes of several family members, was completely destroyed. While everyone was […]

“My member was born with a bone disease that makes her bones very susceptible to breaks. Despite her challenges, she completed nursing school and was working as an RN at a local hospital. She unfortunately fell down a flight of stairs while at work, and the fall shattered both femurs. She was looking at a […]

Amber Sax plans to stay at Navy Federal Credit Union for life, an unwavering commitment shaped by compassion shown when she needed it most. A few years ago, Sax’s husband, Capt. John J. Sax, a U.S. Marine Corps aviator, was killed during a routine flight training mission near their home in Southern California. Four other […]

I helped a member who is in his 20’s and had accumulated quite a bit of debt over several credit cards, mostly from things outside his control. All of the credit cards were at least 28% interest, some up to 35%. He was worried that even though he made all the payments on time, and […]