The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Business Owner Puts Her Best Face Forward
Lake Trust Credit Union
Jessie Hayes is passionate about helping people feel and look their best. After building her business, Skinphorea Facial Bar & Acne Clinic, from the ground up, she was ready to expand. But then the COVID-19 pandemic hit. Jessie urgently needed additional funds to fulfill inventory and brave the challenges of owning a small business during […]
A New Path To Homeownership
A member came to me frustrated after 20 years in the United States without visible credit. He dreamed of owning a home but didn’t know where to start. We sat down together and talked through his options. I suggested he begin with a secured credit card and explained how to use it to build credit. […]
A Fresh Start For A College Dream
A young member walked into our branch feeling defeated. He’d just graduated high school and registered for college but missed the FAFSA deadline and needed $3,500 to cover his classes. With little employment or credit history, he wanted to try for a loan on his own before asking his parents. I listened to his story […]
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
Abri Credit Union Selects Jose Guzman as Vice President of Lending
BrightBridge Credit Union Renews Core Partnership with Synergent
Local Graduates Partner with EECU to Prepare for College Success
Interior Federal Unveils New Website
Baker Market Update – Week in Review: May 16, 2025
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
Abri Credit Union Selects Jose Guzman as Vice President of Lending
BrightBridge Credit Union Renews Core Partnership with Synergent
Local Graduates Partner with EECU to Prepare for College Success
Interior Federal Unveils New Website
Baker Market Update – Week in Review: May 16, 2025
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
PARK COMMUNITY CREDIT UNION FOUNDATION ANNOUNCES $97,960 IN GRANTS THROUGH PATHWAYS TO PROSPERITY PROGRAM
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System
Coastal Credit Union Expands Mortgage Options with VA Loan Programs
Appli Calculator Deployment Drives 23% Conversion Rate for First Source Federal Credit Union