The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Redefining First-Party Collections: How Technology is Shaping the Future
Streamlining debt recovery and staying at the forefront of innovative technology and digital solution enhancements is not only in the ...
LGE Foundation donates over $400,000 to local nonprofits
On Wednesday, Dec. 11, 2024, the LGE Community Outreach Foundation presented $402,517.20 to local nonprofit organizations at LGE Community Credit ...
Valley First Credit Union Selects Christopher Dalman as Chief Information Officer (CIO)
Modesto, CA, December 13, 2024. Valley First Credit Union proudly announces Christopher Dalman as its new Chief Technology Officer (CTO). ...
SECU Foundation Initiates Phase Two Disaster Relief Package of $1.75 Million for Western North Carolina
SECU Foundation’s Board of Directors approved a phase two disaster relief package with an additional $1.75 million in grants to ...
eDOC Spreads Holiday Cheer
As an annual tradition, the eDOC team provided gifts to twenty two local children and a family in Addison County, ...
United Partners with The Storehouse to Provide Gifts for Local Children this Holiday Season
United Federal Credit Union (United) employees partnered with The Storehouse to purchase gifts for children in need in Henderson County, ...
Elan Credit Card Donates $150,000 to American Red Cross Hurricane Relief to Support Impacted Partners
MINNEAPOLIS —Elan today announced a $150,000 donation to the American Red Cross to support relief and recovery efforts in communities ...
Cetera Welcomes Eglin Federal Credit Union
Florida-based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment program.
Cetera Announces Partnership with Citadel Credit Union
Philadelphia-area credit union serving more than 260,000 members with more than $6 billion in assets joins Cetera Financial Institutions from ...
Eltropy Sets New Standard in Credit Union Vendor Consolidation Through Unified Platform Approach
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced a strengthened commitment to vendor consolidation through ...
Baker Market Update – Week in Review: December 13, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Mocse Wins Award from Mastercard for Community Impact
Mocse Credit Union recognized by Mastercard for unique account and partnership that creates a positive impact on the community.
UMassFive Awards Local Business with $10,000 UMass Athletics Advertising Package in Small Business Spotlight Contest
UMassFive is thrilled to announce Sexton Roofing & Siding as the grand prize winner of its inaugural Small Business Spotlight ...
USSFCU Celebrates the Season of Giving with Significant Holiday Donations and Community Initiatives
This holiday season, the United States Senate Federal Credit Union (USSFCU) is proud to give back to the community through ...
Gulf Winds Invites the Community to Take Part in Food Drives Benefiting Local Pantry Partners
Good morning, I am sharing some exciting news. Gulf Winds Credit Union is hosting food drives across its field of ...
SECU Foundation Supports North Carolina Museum of Art Foundation’s Artist Innovation Mentorship Program
SECU Foundation has announced a $300,000 grant to the North Carolina Museum of Art (NCMA) Foundation to help expand its ...
UMassFive Donates Hundreds of Winter Coats and Clothing Items
UMassFive is proud to share that their members, staff, and community partners have donated hundreds of winter coats and clothing ...
Alogent Announces the Successful Deployment of Unify at FedChoice Federal Credit Union
Alogent proudly announces the successful deployment of Unify by FedChoice Federal Credit Union. Unify, a modern deposits automation platform, streamlines ...
Unitus Community Credit Union Celebrates 2024 with $744,866 in Community Giving
Annual contributions, community impact grants, and holiday drive donations result in new record for annual giving
Coastal and Truliant Credit Unions Partner to Launch Credit Union Auto Marketplace
Coastal Credit Union and Truliant Federal Credit Union have partnered with TrueBuy Automotive to create Credit Union Auto Marketplace, a ...
Coastal and Truliant Credit Unions Partner to Launch Credit Union Auto Marketplace
Coastal Credit Union and Truliant Federal Credit Union have partnered with TrueBuy Automotive to create Credit Union Auto Marketplace, a ...
United Federal Credit Union Names Jessica Rodriquez as District Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Jessica Rodriquez has been named District Manager in the Lehigh Valley.
Chartway Credit Union Expands Footprint with Grand Opening of East Beach Branch
Chartway Credit Union celebrated the grand opening of its new East Beach branch in Norfolk, Virginia today. Credit union members ...
BECU grants over $500,000 to 25 nonprofits at 11th annual People Helping People Awards program
BECU, Washington’s largest credit union, is granting $510,000 in total to 25 nonprofits as part of its People Helping People ...
Eltropy’s EMERGE 2025 Conference To Bring Credit Unions and Community Banks Together in San Francisco
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its annual EMERGE 2025 conference will take ...
Callahan & Associates Launches 2025 CreditUnions.com Innovation Series
Callahan & Associates has announced the launch of the 2025 CreditUnions.com Innovation Series, opening applications for vendors to showcase innovative ...
SECU Kicks Off Statewide Beautification Initiative with Keep North Carolina Beautiful
State Employees’ Credit Union (SECU) and Keep North Carolina Beautiful (KNCB) recently teamed up for a statewide beautification initiative, which ...
Baker Market Update – Week in Review: December 06, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Chartway Promise Foundation Grants Dreams and Shares Smiles at the Chartway Norfolk Harbor Half Marathon Weekend
The 11th annual Chartway Norfolk Harbor Half Marathon Weekend drew thousands of runners to downtown Norfolk and highlighted the power ...
SECU Foundation Awards $1 Million to TROSA for Expansion of Durham Campus
SECU Foundation continues its support for the non-profit TROSA (Triangle Residential Options for Substance Abusers, Inc.) with a $1 million ...
Redefining First-Party Collections: How Technology is Shaping the Future
Streamlining debt recovery and staying at the forefront of innovative technology and digital solution enhancements is not only in the ...
LGE Foundation donates over $400,000 to local nonprofits
On Wednesday, Dec. 11, 2024, the LGE Community Outreach Foundation presented $402,517.20 to local nonprofit organizations at LGE Community Credit ...
Valley First Credit Union Selects Christopher Dalman as Chief Information Officer (CIO)
Modesto, CA, December 13, 2024. Valley First Credit Union proudly announces Christopher Dalman as its new Chief Technology Officer (CTO). ...
SECU Foundation Initiates Phase Two Disaster Relief Package of $1.75 Million for Western North Carolina
SECU Foundation’s Board of Directors approved a phase two disaster relief package with an additional $1.75 million in grants to ...
eDOC Spreads Holiday Cheer
As an annual tradition, the eDOC team provided gifts to twenty two local children and a family in Addison County, ...
United Partners with The Storehouse to Provide Gifts for Local Children this Holiday Season
United Federal Credit Union (United) employees partnered with The Storehouse to purchase gifts for children in need in Henderson County, ...
Elan Credit Card Donates $150,000 to American Red Cross Hurricane Relief to Support Impacted Partners
MINNEAPOLIS —Elan today announced a $150,000 donation to the American Red Cross to support relief and recovery efforts in communities ...
Cetera Welcomes Eglin Federal Credit Union
Florida-based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment program.
Cetera Announces Partnership with Citadel Credit Union
Philadelphia-area credit union serving more than 260,000 members with more than $6 billion in assets joins Cetera Financial Institutions from ...
Eltropy Sets New Standard in Credit Union Vendor Consolidation Through Unified Platform Approach
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced a strengthened commitment to vendor consolidation through ...
Baker Market Update – Week in Review: December 13, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Mocse Wins Award from Mastercard for Community Impact
Mocse Credit Union recognized by Mastercard for unique account and partnership that creates a positive impact on the community.
UMassFive Awards Local Business with $10,000 UMass Athletics Advertising Package in Small Business Spotlight Contest
UMassFive is thrilled to announce Sexton Roofing & Siding as the grand prize winner of its inaugural Small Business Spotlight ...
USSFCU Celebrates the Season of Giving with Significant Holiday Donations and Community Initiatives
This holiday season, the United States Senate Federal Credit Union (USSFCU) is proud to give back to the community through ...
Gulf Winds Invites the Community to Take Part in Food Drives Benefiting Local Pantry Partners
Good morning, I am sharing some exciting news. Gulf Winds Credit Union is hosting food drives across its field of ...
SECU Foundation Supports North Carolina Museum of Art Foundation’s Artist Innovation Mentorship Program
SECU Foundation has announced a $300,000 grant to the North Carolina Museum of Art (NCMA) Foundation to help expand its ...
UMassFive Donates Hundreds of Winter Coats and Clothing Items
UMassFive is proud to share that their members, staff, and community partners have donated hundreds of winter coats and clothing ...
Alogent Announces the Successful Deployment of Unify at FedChoice Federal Credit Union
Alogent proudly announces the successful deployment of Unify by FedChoice Federal Credit Union. Unify, a modern deposits automation platform, streamlines ...
Unitus Community Credit Union Celebrates 2024 with $744,866 in Community Giving
Annual contributions, community impact grants, and holiday drive donations result in new record for annual giving
Coastal and Truliant Credit Unions Partner to Launch Credit Union Auto Marketplace
Coastal Credit Union and Truliant Federal Credit Union have partnered with TrueBuy Automotive to create Credit Union Auto Marketplace, a ...
Coastal and Truliant Credit Unions Partner to Launch Credit Union Auto Marketplace
Coastal Credit Union and Truliant Federal Credit Union have partnered with TrueBuy Automotive to create Credit Union Auto Marketplace, a ...
United Federal Credit Union Names Jessica Rodriquez as District Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Jessica Rodriquez has been named District Manager in the Lehigh Valley.
Chartway Credit Union Expands Footprint with Grand Opening of East Beach Branch
Chartway Credit Union celebrated the grand opening of its new East Beach branch in Norfolk, Virginia today. Credit union members ...
BECU grants over $500,000 to 25 nonprofits at 11th annual People Helping People Awards program
BECU, Washington’s largest credit union, is granting $510,000 in total to 25 nonprofits as part of its People Helping People ...
Eltropy’s EMERGE 2025 Conference To Bring Credit Unions and Community Banks Together in San Francisco
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its annual EMERGE 2025 conference will take ...
Callahan & Associates Launches 2025 CreditUnions.com Innovation Series
Callahan & Associates has announced the launch of the 2025 CreditUnions.com Innovation Series, opening applications for vendors to showcase innovative ...
SECU Kicks Off Statewide Beautification Initiative with Keep North Carolina Beautiful
State Employees’ Credit Union (SECU) and Keep North Carolina Beautiful (KNCB) recently teamed up for a statewide beautification initiative, which ...
Baker Market Update – Week in Review: December 06, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Chartway Promise Foundation Grants Dreams and Shares Smiles at the Chartway Norfolk Harbor Half Marathon Weekend
The 11th annual Chartway Norfolk Harbor Half Marathon Weekend drew thousands of runners to downtown Norfolk and highlighted the power ...
SECU Foundation Awards $1 Million to TROSA for Expansion of Durham Campus
SECU Foundation continues its support for the non-profit TROSA (Triangle Residential Options for Substance Abusers, Inc.) with a $1 million ...
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Kingston, NY – Mid-Hudson Valley Federal Credit Union (MHV) has selected Razi Qadri to serve as its new President and Chief Executive Officer (CEO).
Baker Market Update – Week in Review: November 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
FAMILY TRUST FEDERAL CREDIT UNION NAMED BEST MORTGAGE LENDER/BROKER IN THE POST AND COURIER’S BEST OF YORK COUNTY AWARDS
Family Trust Federal Credit Union has been voted Best Mortgage Lender/Broker in The Post and Courier’s Best of York County Awards, an honor based on ...
Meriwest Credit Union Executive Named 2025 C-Suite Award Winner by Silicon Valley Business Journal
Congratulations to Chad Maze, Meriwest’s EVP & Chief Operating Officer, on receiving the Silicon Valley Business Journal’s 2025 C-Suite COO Award. This recognition highlights Meriwest’s ...
EECU Sponsors Magic of Storytelling Event Bringing Books to Fresno Students
FRESNO, Calif. (Nov. 7, 2025) – Educational Employees Credit Union (EECU) was proud to partner with Disney, ABC30, and First Book to bring the Magic ...
Synergent and Partner Credit Unions Honored with Four MAC Award Wins
Synergent® is pleased to announce it has received four Marketing Association of Credit Unions (MAC) Awards for creative marketing campaigns developed for Bayer Heritage FCU, ...