March 23, 2026

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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Features

The Case For Marketing That Doesn’t Lead With The Credit Union

Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact ...
Features

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
Features

How Affinity FCU Became A Financial First Responder

The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Partner Perspectives

Running With Scissors: The Bold Side Of Personalization

To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
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