Three years ago, a member of Patelco Credit Union shared a deeply personal dream: to build a family retirement resort — a place to create memories, build a legacy, and enjoy the rewards of their hard work. To move forward, they needed the right financial support. After understanding their situation, the credit union introduced a […]

A member visited one of our branches to make a small deposit. During the transaction, a branch employee noticed the member held a significant balance in a More Savings account. After completing the initial request, the employee quickly ran some calculations while continuing to engage with the member. They identified an opportunity for the member […]

My experience with AmeriCU has been amazing. Any time I have a question or concern, it’s addressed right away. What really stands out to me is how invested they are in helping their members succeed. When I was looking to grow my small business, my representative took the time to really understand what I needed. […]

During a support visit, a team member connected with a Patelco member who felt overwhelmed by high-interest credit card debt, including two cards at 35% APR. The member had been advised by a third-party debt consolidator to stop making payments — guidance that would have seriously harmed her credit. Recognizing the risk, the team member […]

I had the privilege of working with an elderly couple whom I grew very close to over the years. They often visited the branch alongside their daughter, who shared a deep bond with them. Through those interactions, I was able to guide them on the benefits of establishing a payable-on-death account, helping ensure their daughter […]

A member I have known for a while — we worked together at Walmart and know a few of the same people — opened an account in 2023 so he could have a place to save money that was a little harder to access. I did a soft credit pull and talked to him about […]