The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Looking Closer Made All the Difference
Logix Federal Credit Union
Logix’s WOW Program encourages team members to look beyond the surface and advocate for members. While helping a member review her account, a team member noticed suspicious activity and took extra time to investigate. The review uncovered unauthorized charges made by a caregiver. The member shared she had undergone back surgery and had limited mobility. […]
Empathy And Trust During A Difficult Chapter
Affinity Federal Credit Union
A member wanted to recognize one of our Loss Mitigation Specialists for her extraordinary compassion and commitment during an incredibly difficult time. After co-signing an auto loan that ultimately went into default, the member found herself facing significant financial and personal hardship. While managing serious health challenges, she struggled to resolve the situation and felt […]
When Adventure Is A Need, Not Just A Want
Solarity Credit Union
TJ, Dave, and their son, Drake, find freedom on the open road, hitching up their off-grid trailer whenever adventure calls. From fishing along the Columbia River to camping near Potholes Reservoir or hunting north of Spokane, their RV gives them the flexibility to unplug, recharge, and spend meaningful time together. With a busy life centered […]
Turning A Member’s Homeownership Dream Into Reality
Arnold became a SchoolsFirst Federal Credit Union Member in 2021 and was interested in the products and services available to support school employees. Homeownership was a goal he hoped to pursue, but he wanted a partner who could guide him through a process that often feels overwhelming for first time and first generation buyers. When […]
A First Home In The Place They Love
Solarity Credit Union
For Kenzie and Riley, buying their first home meant putting down roots in the community they’ve always called home. After reaching out to Solarity, they found a lending experience that felt personal, supportive, and refreshingly human. With clear guidance and confidence in their monthly payments, the couple moved in knowing they were building equity and a […]
A Special Gift Creates A Happy Anniversary
Chaffey Federal Credit Union
I was working on a budget with a couple in financial counseling, and we were planning out the different expenses for the upcoming month. As we were going through the dates, we looked at the budget and saw their anniversary landed on the same week as some of their major expenses, leaving little to no […]
Princeton Federal Credit Union Appoints Dana Caragine as President/CEO
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
Princeton Federal Credit Union Appoints Dana Caragine as President/CEO
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
36 Innovators, One Transformative Program: Introducing the 2026 CUES Emerge Cohort
2026 ALM First Financial Institute Wraps Up with Insightful Key Takeaways after 3-Days of Learning
Sound Credit Union Welcomes Jamie Mullenix as SVP/Chief People and Culture Office
Day 1 of ALM First Financial Institute Kicks Off with Economic Overview, Depository Trends & Timely Insights
For Immediate Release – Securityplus Federal Credit Union Elevates Strategy and Lending Leadership with Key Executive Moves
Orsa Credit Union Selects Appli to Modernize Digital Member Experience