Exit Interview: Hank Hubbard, One Detroit Credit Union
September 2, 2024
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The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
Search Results for: exit interview
Exit Interview: Tom Berquist, BECU
December 11, 2023
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BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
Exit Interview: Dan Berger
November 20, 2023
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NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
Exit Interview: Chuck Purvis, Coastal Credit Union
May 15, 2023
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The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
Exit Interview: Tracie Kenyon, Montana’s Credit Unions
March 27, 2023
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Montana’s Credit Unions’ longtime leader leaves a legacy of service, collaboration, and independence.
Exit Interview: Maurice Smith, Local Government FCU
March 7, 2023
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A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
Exit Interview: Dave Roughton, SAFE Credit Union
February 13, 2023
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From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in mind.
Exit Interview: Benson Porter, BECU
November 7, 2022
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Even after retirement, this longtime credit union executive plans to continue advocating for the industry.
Exit Interview: Michael Poulos, Michigan First Credit Union
October 24, 2022
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After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
Exit Interview: Cheryl DeBoer, Advia Credit Union
May 16, 2022
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After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
Exit Interview: Hank Hubbard, One Detroit Credit Union
The veteran leader and Motor City hype man looks back on a career centered on living the “people helping people” philosophy.
Exit Interview: Tom Berquist, BECU
BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
Exit Interview: Dan Berger
NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
Exit Interview: Chuck Purvis, Coastal Credit Union
The longtime CEO leaves behind four decades of league, corporates, and natural-person leadership, but he has some parting advice to share.
Exit Interview: Tracie Kenyon, Montana’s Credit Unions
Montana’s Credit Unions’ longtime leader leaves a legacy of service, collaboration, and independence.
Exit Interview: Maurice Smith, Local Government FCU
A half-century of service hasn’t come completely to an end for this pioneer of credit union innovation and diversity.
Exit Interview: Dave Roughton, SAFE Credit Union
From the coin vault to the corner office, Dave Roughton looks back on a career and to the future of an industry with impact in ...
Exit Interview: Benson Porter, BECU
Even after retirement, this longtime credit union executive plans to continue advocating for the industry.
Exit Interview: Michael Poulos, Michigan First Credit Union
After three decades of building positive impact on members’ lives, the CEO leaves his cooperative in trusted hands.
Exit Interview: Cheryl DeBoer, Advia Credit Union
After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
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Jason Haley
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Member Experience Gets An Upgrade
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Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
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Understanding what constitutes a banking desert can help credit unions determine branching and outreach strategies for underserved communities.
First Harvest Takes Charge Of Member Experience
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The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member experience.
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Service, innovation, and data don’t just enhance the member experience — they ensure relevancy and success in the future.
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Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
The State Of The American Consumer
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How the country’s economic gains on paper fail to capture the financial strain millions of Americans face in their checkbook.
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When properly used, cross-sell features in the account opening process can strengthen banking interactions.
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Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.