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Exit Interview

Exit Interview: Jenny Lorenz, Linn Area Credit Union

Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.
Features

The ReFi Boom Is Coming To An End, What’s Next For Credit Unions?

Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.
Callahan Collections

How This Small Indiana Credit Union Works To ‘Bridge The Gap’

Afena FCU partners with a local foundation to take on payday lenders with long-term, low-rate loans with a savings component and financial counseling.
Features

How To Build BI From Scratch

After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.
Features

3 Ways Harnessing Enterprise-Wide Data Promotes Sustainable Success At Your Credit Union

By incorporating insights like feature adoptions, user behavior, fraud data, and more, credit unions can better prepare for the future.
Analytics

Establishing The Engagement Model Of The Future

Opti-channel: a new approach to using analytics to meet digital expectations one member at a time.
Analytics

What’s In A Name: Senior Member Insights Manager

Alliant’s Maura Ronayne uses business intelligence to help the credit union make intelligent business decisions from the member experience perspective.
Analytics

Build A Better Business Dashboard

For credit unions looking to understand their members, drive value, and meet goals, dashboards are powerful tools — when done right.
Branding

An Unusual Brand Partnership Offers A Hoppy Experience

Quad Cities credit union R.I.A. turned a cold call with its neighboring brewery into a branded beer that raises funds for charity.
California

What Can Credit Unions Learn From Regulators? (Part 1)

Former examiners who now serve in the credit union C-suite talk about why they switched careers and what they have to offer the cooperative movement. ...

Future Bets For Fintech

Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.

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